Reviews (349)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a reliable way to connect Shopify with Amazon for automated fulfillment. It’s praised for smooth order syncing, fast tracking updates, and near real-time inventory sync, even across multiple stores and channels. Many highlight flexible rules, SKU mapping, and manual fulfillment options. Support is frequently described as exceptional, with quick, hands-on help and easy onboarding, making it popular for new and growing businesses.

August 29, 2023

Setup was seamless! Very straightforward to use. Manish on the support side was always very helpful if I ever needed assistance with anything.

Quokka Brew
United States
11 months using the app
WebBee eSolutions Pvt Ltd. replied September 1, 2023

Hello
We're thrilled to hear that your setup experience was seamless and that you found our platform straightforward to use. It's great to know that Manish on our support team was always there to provide helpful assistance whenever you needed it. Providing excellent support is a top priority for us, and we appreciate your kind words.

If you ever have more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your continued success and satisfaction with our product. Thank you for choosing us, and we look forward to serving you!

August 28, 2023

Support team was super helpful and patient with reconfiguring shipping methods. Thanks so much, Shivam!

4Knines®
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied September 1, 2023

Hello

We're delighted to hear that our support team, especially Shivam, was able to assist you effectively with reconfiguring your shipping methods. Patience and helpfulness are key qualities we value in our support staff, and it's fantastic to know that you had a positive experience. If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we appreciate your kind words and feedback. Thank you for choosing us!

August 24, 2023

Amazon MCF by WebBee integration with Amazon MCF simplifies the process to set up Amazon MCF and is always available to to assist with any Amazon MCF issue that may arise. I highly recommend. Their customer support is top-notch.

ADAsigns
United States
6 months using the app
WebBee eSolutions Pvt Ltd. replied August 26, 2023

Thank you for your fantastic review! We're delighted that our Amazon MCF integration simplified setup and that our support met your expectations. Your recommendation means the world to us, and we're here whenever you need assistance.

August 14, 2023

Very responsive and helpful customer service. It's rare to be able to get actual live help on both chat and phone for apps.

Sonder LA
United States
Almost 2 years using the app
WebBee eSolutions Pvt Ltd. replied August 20, 2023

Thank you so much for the 5-star review! We're genuinely pleased to hear that you've had a positive experience with our customer service. We believe in offering our users live support through both chat and phone because your success is our priority. It's feedback like yours that inspires us to keep our service standards high. We're always here to help and look forward to continuing to support you!

August 16, 2023

Amazing customer service! The team has been great if any issues arise. This app is an important part of our online business.

Upseat
Canada
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied August 20, 2023

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that our app plays a pivotal role in your online business. Our team is always here to support and assist you. Your satisfaction is our top priority, and we truly appreciate the trust you've placed in us. Wishing you continued success!

July 19, 2023

great app, very functional and reliable, makes automating your fulfillment using Amazon inventory very simplified and managable

Iron Infidel
United States
About 3 years using the app
WebBee eSolutions Pvt Ltd. replied July 24, 2023

Hello

Thank you so much for your wonderful testimonial! We're thrilled to hear that our app has had such a positive impact on your life. Your kind words about the user interface and efficiency mean a lot to us. We're delighted that our app has helped you increase productivity and reduce stress. We'll continue to work hard to ensure that you have a seamless experience.

Thank you for recommending our app!

July 24, 2023

Thank you WebBee for the wonderful experience getting ready to go with Amazon MCF. The only thing better than your easy-to-use app is the customer service. I feel more confident and comfortable to witch to Amazon MCF if/when the time is right!

Lemon Perfect
United States
5 days using the app
WebBee eSolutions Pvt Ltd. replied July 31, 2023

Hello
We're thrilled that you found our app to be the perfect fit for your needs! Knowing that our app has all the features you were looking for and even more makes our efforts worthwhile. Your satisfaction is paramount to us, and we're here to support you every step of the way. If you ever need assistance or have any new feature requests, we're all ears. Thank you for your support, and we're excited to have you as part of our user community!

August 3, 2023

Excellent support! There is hardly any waiting time at all. 24/7 support available. They really take the time to ensure that all is in place and working as it should. Should you experience any issues, they are just an email, or chat support away. Support are conducted over a zoom call or over the phone, whichever you prefer. Very happy with my experience thus far in terms of the customer support I have received. Keep it up!

Perpetua Life® UK
United Kingdom
8 days using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2023

Hello

We also greatly appreciate your kind words about our customer service support. We believe that every user deserves timely and personalized assistance, and we're glad to hear that our team was able to address your concerns effectively. Your recognition of their dedication and commitment to providing exceptional support is truly heartening.

Your feedback not only motivates us to continue delivering the best possible experience but also serves as a valuable reference for others who are considering using Amazon Multichannel Fulfilment Application.

October 20, 2022

Awesome App - Been using it for 3 years and makes the fulfillment of our Shopify orders 100x easier!

Smack Apparel
United States
About 3 years using the app
WebBee eSolutions Pvt Ltd. replied November 28, 2022

Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

Edited August 19, 2020

This has saved us from having to import shipments into Amazon and the configuration is very simple.

Powerizer
United States
Over 1 year using the app
WebBee eSolutions Pvt Ltd. replied August 9, 2022

Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.