Reviews (102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a key driver of growth, enabling them to focus on product and marketing while it handles fast, accurate fulfillment. They praise the seamless Shopify and multichannel integrations, intuitive dashboard, strong inventory tools, and clear cost visibility. Onboarding and ongoing support are frequently described as excellent, with dedicated contacts. Many highlight reliable scaling during volume spikes, helpful add‑ons like MonkProtect, and modern, automated facilities.
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Love Shipmonk! Previously it was a nightmare doing fulfillment in-house. Shipmonk made it possible to scale our sales effortlessly.
We love doing business with Shipmonk! Their customer service is extremely helpful and friendly. We love how efficient and streamlined their system is.
Excellent. Great support team and we've got the most responsive and helpful shipping manager any company could ask for. Super easy to use and love the new UI!
Shipmonk provides great service. They ship same or next day, their carrier rates are the lowest. We worked with multiple other companies before and Shipmonk seems to be the best
The ShipMonk team has been great to us! They website is great and user experience is good. Allows us to do alot automatically instead of manually. Bania in particular is amazing
We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!
Shipmonk has been an amazing partner with us for the past few years. They continue to develop and improve upon both their WMS and on-the ground operations and take our concerns seriously. Highly recommend
Shipmonk is so helpful, quick, and efficient! Their customer service is some of the best we have ever dealt with and they really are sure to treat your business as a partnership. 10/10 would recommend Shipmonk!
My interactions with my Shipmonk Happiness Engineer Ryan are always pleasant and efficient. Although we work in different times zones I appreciate his attention to detail and timely responses to all my queries.
Great customer experience provided by Antonio! He is great! He really understands what has to be done in order ensure everything is working correctly. He takes the extra mile to make sure we are getting the best service.
