Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

September 9, 2024

Amazing app, amazing support. Multiplelocation not charging twice already. Thank you!

Koreancare
Bulgaria
32 minutes using the app
July 31, 2024

The best customer service of any app I've used. Fast, easy to communicate with and helped to adaptor their app to suit my special needs.

Tyre Bay
Australia
16 days using the app
July 19, 2024

Fantastic app and even better support who are always on hand to solve any issues that arise.

Thank you

Plants By Post
United Kingdom
Over 1 year using the app
July 16, 2024

Great App! Extremely helpful customer service who go above and beyond to get you all setup correctly

Taskers
United Kingdom
About 14 hours using the app
Edited July 22, 2026

Great support and fixed my problem via chat Thank you Dhruv

Trade Glass Depot
Australia
Over 2 years using the app
June 28, 2024

I cannot recommend ShipZip highly enough. Sid and has been terrific in assisting us to modify the app to suit our specific requirements. The response to queries is fast and the app works a treat on our store.

Jokers Costume Mega Store
Australia
About 1 year using the app
June 21, 2024

Easy to use, and excellent customer service when help is needed

Room For Two
Australia
Over 1 year using the app
June 14, 2024

I absolutely love this app! Sid is a gem; he replies instantly whenever we need assistance. You won't regret downloading this app. It's great value for money and offers many essential functions that we need.

Culture
Australia
6 months using the app
June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Oye Happy
India
3 months using the app
May 23, 2024

A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.

woom United Kingdom
United Kingdom
Over 2 years using the app