Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

January 5, 2025

Shopify causes problems sometimes with updates etc and also I have alot of issues with Shopify Collective but SHIPZIP is always fast to fix the bugs even though they didn't cause them, 5 Stars!!

American Fire Brigade
United States
7 months using the app
January 3, 2025

It works perfect and Sid was super helpful. We needed to combine our shipping charges from 4 locations into 1 seamless transaction and Shopify doesn't offer it. I highly recommend this APP.

Tee for the Soul
United States
4 days using the app
December 26, 2024

An excellent team with great knowledge and responsiveness. The product is outstanding, offering fantastic features, and the team is highly skilled at customizing it to meet specific needs. Highly recommended!

A2Z Fitness
Australia
15 days using the app
November 25, 2024

Ankit was very helpful and prompt in resolving our issue. Thank you Ankit!

Express by Heka Hoods
Australia
3 months using the app
November 25, 2024

Excellent App for shipping quotes. So many options ! Safe and trustworthy. Customer service is amazing too, always willing to help.

eat2explore
United States
About 1 month using the app
November 7, 2024

Ankit was extremely helpful and solved my issue right away.

Junii
Australia
Over 1 year using the app
October 23, 2024

I had an excellent experience with the ShipZip app support team regarding my variant SKU shipping issues. They were quick to respond and provided clear, effective solutions tailored to my needs. Their expertise helped resolve the problem swiftly, and they followed up to ensure everything was working smoothly. I highly recommend their support for anyone facing similar challenges! Specially thanks to @Ankit

RugsDirect
Australia
About 4 hours using the app
Edited July 21, 2026

Excellent customer service, listened and helped us with the set up process but continues to assist when minor tweaks are needed. Thank you

Aspin Collins Panel Products
United Kingdom
About 2 years using the app
October 18, 2024

Great support is the best thing about these guys.

Joonya AU
Australia
2 months using the app
September 25, 2024

Fast Response customer service, really helpful.

I Wanna Go Home
Australia
20 days using the app