Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

April 23, 2025

I'm so impressed with Shipping & Delivery ‑ ShipZip! Not only is the app user-friendly, but their customer service is outstanding. They were incredibly quick to respond and resolved my problem immediately. This app has definitely made my shipping process much smoother. Special mention to Ankit, thanks for the big help, really appreciate it.

Uratex Philippines
Philippines
About 1 year using the app
April 8, 2025

The app works great and the team is extremely knowledgable and supportive

petnestaustralia
Australia
21 days using the app
April 2, 2025

Amazing experience, Sid was my go to guy for any changes to be made he's fast and efficient and knows exactly what to do in complicated situations

Pafe Plants
United States
3 months using the app
March 28, 2025

Amazing support from the CirkleStudio Team - Sid in particular has been very helpful - fast response time and has helped solve some issues we have been having, as quickly as possible. Nothing too much to ask! Much appreciated! Would definitely recommend!

Vintage Sofa
United Kingdom
14 days using the app
March 24, 2025

App is easy to use and the customer service is very good. Sid was incredibly responsive with his replies and fixed the small issue we were facing. Would recommend.

Wet & Forget UK
United Kingdom
3 months using the app
Edited May 12, 2026

Aayushii Ray was a great help in changing some of my shipping rates - swift and successful response. Thank you!

Books About Art
United Kingdom
About 1 year using the app
Edited March 10, 2025

App works as intended. The support is a great help!! We really appreciate the help and assistance they are giving

Eclisse
United Kingdom
About 1 month using the app
February 26, 2025

Sid and the team are amazing. I have had a few issues with the set-up of shipping rules due to the complexity of my product range, and the team here has been great; happy to jump on a Google Meet to go over things to resolve issues. I cannot thank them enough for all the help and support. Thanks Sid.

Hatton Koi
United Kingdom
About 1 year using the app
February 18, 2025

Rakshit was the incredibly helpful getting our system setup! This app has solved a solution that our team had been working on for a while.

Habitat Home and Garden
United States
25 days using the app
January 27, 2025

Excellent shipping app, support bend over backwards to help and improve the app further!

Grass247
United Kingdom
Over 1 year using the app