Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

September 11, 2025

Ankit from customer service was very helpful in ironing out a few set up issues I had and responded very quickly.

Just Crafty
United Kingdom
8 days using the app
September 6, 2025

From all shopify third party app i have been using, this is by far the best customer service. Sid is very helpful.

Tried different app for my complex shipping configuration, only ShipZip can handle those.

Drifter Surf
United States
9 days using the app
August 14, 2025

This app perfectly meets my needs and the support is always very helpful.

Fattoria Biò
Italy
Over 1 year using the app
August 12, 2025

Helps us do per postcode shipping. Fantastic support, always so helpful in making it work as you need.

Comfy Koalas
Australia
Over 1 year using the app
July 18, 2025

I Had a words with Ankit : he has great knowledge and quick problem solving skill Thank Team and Ankit for your quick response and solution :

Khoya Mithai
India
Over 4 years using the app
July 14, 2025

Had some trouble setting up but Ankit was able to help is an extreamly helpful way

McPhails Furniture
Australia
About 1 month using the app
Edited March 21, 2026

incredibly useful app. customer service has been fantastic in helping get set up.

Mirra Interiors
Australia
8 months using the app
May 15, 2025

The support is top rate, go above and beyond to help you set it up and don't just leave you to it. Very versatile, great stuff.

WBC
United Kingdom
10 months using the app
May 13, 2025

I needed a hand with something and they were so quick to jump on and solve it for me! Appreciate it

Zero Grid AU
Australia
11 months using the app
May 6, 2025

I'm truly impressed with Shipping & Delivery ‑ ShipZip! The app is incredibly easy to use, and their customer service is top-notch. They responded swiftly and resolved my issue in no time. It has significantly streamlined my shipping process. A special shout-out to Ankit for the amazing support—really grateful for the assistance!

CBS Power Tools
United Kingdom
4 months using the app