Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

November 5, 2025

Excellent customer service! They responded quickly and resolved my issue without any hassle. Very professional and helpful - highly recommended!

Crystalwhite Cleaning Supplies
Australia
Over 2 years using the app
October 17, 2025

Great assistance from Siddharth when we were stuck.

Mocka Australia
Australia
9 months using the app
October 16, 2025

A great customer support and Siddharth is a great person to resolve my issue on the fly

Pixies Gardens
United States
Over 2 years using the app
October 10, 2025

very patient to help me solving my issue. Aayushii Ray is nice

Oli Joy Sports
Australia
Over 2 years using the app
October 8, 2025

Amazing and capable app that is super flexible. The customer service is great and helps you with any issue. Very affordable for how powerful it is

Béis
United States
About 1 month using the app
September 29, 2025

These guys have great customer service. Sometimes I don't have time to create rates or trouble shoot on my own. These guys help with it all. Highly suggest if you are busy and need a good shipping rate/method go with them

American Copper & Brass
United States
About 2 years using the app
Edited November 12, 2025

The team are incredible responsive & helpful - Thank you!

Rachel Donath Trade
Australia
About 2 months using the app
September 19, 2025

Very helpful, Sid responded to query straight away and fixed our issue.

Pretty Little Home
United Kingdom
2 months using the app
September 19, 2025

Sid is amazing. Always so helpful and goes the extra mile. I have never had an issue that has not been resolved and in record time. I never have to wait. AMAZING!!!!!!

Fabulous Flowers and Gifts
South Africa
About 1 year using the app
September 11, 2025

Great app with excellent support. The support team is responsive and very helpful.

Wodeton.com.au
Australia
7 months using the app