Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex shipping setups across regions, markets, and delivery methods. They highlight flexible rules by postcode, weight, product attributes, cart value, and location, plus support for multiple inventory locations and carriers. Many note it fills key gaps in native Shopify shipping, runs smoothly, and improves checkout clarity. Support is frequently described as fast, patient, and “world class,” with hands-on help for intricate configurations.

September 16, 2026

Super app on peut personnaliser pour différents marchés, avec plein de conditions si on a des produits avec des poids ou volumes différents. Facilement connectable à Sendcloud pour la carte des Point Relais. Service client disponible hyper rapidement.

Lumihome
France
Over 5 years using the app
August 4, 2026

Excellent app - used for a while now, very configurable and support is amazing.

Highly recommended.

The Hay Experts
United Kingdom
About 2 years using the app
July 27, 2026

We have some complexities with our shipping rules due to the nature of our site, and we always get excellent customer service when we need it. Aayushii Ray was really helpful today when I couldn't work out why a new scenario wouldn't work. Highly recommended.

GetComposting
United Kingdom
Over 1 year using the app
June 2, 2026

Excellent Support and Great App

We have been using this app to manage our shipping rates, and it has been very helpful for our business requirements. The support team went above and beyond in helping us resolve some complex shipping cost issues.

A special thanks to Ankit, who was extremely professional, responsive, and patient throughout the process. He worked closely with us, provided all possible solutions, and ensured that our shipping setup was working exactly as needed.

The level of customer support we received was outstanding, and the team's dedication to solving our issues made a significant difference. Thank you, Ankit, and the entire team, for your excellent service and support. Highly recommended!

Plantaflora Store
United Arab Emirates
About 1 year using the app
July 9, 2026

Customer service is great, they always respond quickly on the chat when I need any assistance. App seems to be very versatile and has a lot of features. Great value for the price. Definitely recommend

Site Gear Direct
Australia
8 months using the app
September 23, 2026

Thanks for the great service

Uberhorse
New Zealand
Almost 2 years using the app
September 17, 2026

Very fast and helpful response!

Kim Mart
Singapore
About 3 years using the app
August 31, 2026

Ankit was very helpful

Warren Evans Online
United Kingdom
7 months using the app
May 12, 2026

The team at ShipZip are amazing!

They’re always willing to assist and consistently go above and beyond to ensure any issues are resolved quickly and professionally. No request is ever too difficult, and everything is handled with great communication and attention to detail.

What really stands out is how fast and efficient the team is while still maintaining such a high level of service. It’s rare to find a company that combines reliability, responsiveness, and genuine care for their customers so well.

Highly recommend ShipZip to anyone looking for a dependable and supportive team to work with!

R&S Sandwiches
Australia
Almost 3 years using the app
August 21, 2026

Good

Mainland Furniture
New Zealand
About 2 years using the app