Reviews (447)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for complex shipping setups across regions, markets, and delivery methods. They highlight flexible rules by postcode, weight, product attributes, cart value, and location, plus support for multiple inventory locations and carriers. Many note it fills key gaps in native Shopify shipping, runs smoothly, and improves checkout clarity. Support is frequently described as fast, patient, and “world class,” with hands-on help for intricate configurations.
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It is definitely a complex system to start out on, but the help line is efficient and quick in solving issues!
Edit to add: I was struggling with how to set up a new system and the customer support was TOP NOTCH! Sid went out of his way to set up a call with me and talked me through all the different features and how to set up my specific (very confusing) scenario. I cannot recommend them enough.
Great app with lots of options for different rules at checkout and super fast response from help. Love it.
Brilliant support!
We’ve had a great experience using ShipZip on our Shopify store. The app makes shipping configuration incredibly straightforward, especially when dealing with complex rate setups and multiple regions. It’s reliable, efficient, and has helped streamline our entire checkout experience.
What really stands out is the flexibility it offers—custom rules, precise control, and smooth integration without slowing down the store. On top of that, the support team is responsive and genuinely helpful whenever needed.
If you're looking for a solid shipping solution on Shopify, ShipZip is definitely worth considering.
Amazing service! Truly professional, incredibly thorough, and always on time. Highly recommended!
works great so far, support getting it setup was exceptional!
support is very good
This is a great app, with heaps of features and terrific support.
Fantastic app! More importantly world class support - Sid and team help custom build our shipping solution for probiotic.ie. 10/10 highly recommended.
The app itself is VERY comprehensive. It was the ONLY app that could be what my client required ( which was all very complicated ). 100000/10
The best customer service I've EVER seen on an app. I worked closely with them, and especially Ankit went ABOVE and beyond. They got on calls with me, tweaked things when I didn't know how.
