Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

May 27, 2025

Excellent Customer Service and features for everything we asked for.

SaveCo Online Ltd
United Kingdom
About 2 months using the app
May 26, 2025

Outstanding Support & Feature-Rich Functionality!

Shipping / Zones & Rates / Edit Rate is a game-changer for anyone managing e-commerce logistics. The app makes configuring shipping zones and rates incredibly intuitive, ensuring smooth operations for businesses of all sizes.

The standout feature is its user-friendly interface, allowing quick edits and adjustments to rates without the hassle. Whether you're fine-tuning shipping costs or defining specific zones, the app streamlines the process beautifully.

Beyond its functionality, the customer support team is exceptional, offering fast, helpful responses and ensuring that users get the most out of the app. Whether troubleshooting issues or simply optimizing settings, they go above and beyond.

For sellers looking for reliability and efficiency in their shipping strategy, this app is a must-have!

Press Parts
United Kingdom
14 days using the app
April 30, 2025

Excellent app and even better support. Highly recommend.

Gift Moments
United Kingdom
Over 2 years using the app
April 22, 2025

Amazing customer service, functional product

Eastwell Farms
Australia
9 months using the app
April 17, 2025

Helpful & useful app

呷.Sippin|日本清酒專門店
Hong Kong SAR
About 1 year using the app
March 28, 2025

Always so helpful and timely!

Alpha60
Australia
8 months using the app
March 23, 2025

Recommend these guys. Very good support and app works well once set up.

Joonya US
United States
7 days using the app
March 18, 2025

Very helpfull, great job!

EURO PRO BAU KFT.
Hungary
10 months using the app
March 6, 2025

We had an amazing experience with the customer service team while implementing our new shipping solution app. From the very beginning, they were incredibly responsive, knowledgeable, and patient, guiding us through every step of the setup process.

Their support made what could have been a complex integration feel effortless. They took the time to understand our needs, provided clear instructions, and even went above and beyond to ensure everything was working perfectly. Thanks to their help, our shipping process is now much more efficient and streamlined.

Highly recommend!

Dance World Europe
Ireland
About 3 hours using the app
December 18, 2024

The Support is incredible and app has many incredible features. Good work.

Optica Kenya
Kenya
5 days using the app