Reviews (39)

Overall rating
4
Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
Edited December 23, 2024

I had some issues with the app after upgrading our theme to the latest version, and couldn't get this working for some time. Support was able to resolve the issues I was having and everything appears to be working now. For the time the app has been working we've seen a great ROI and have been very pleased with it.

Smokeshow Mixology
United States
4 months using the app
October 12, 2024

Great App, Great Support from Angelica. Easy to install and conversion rate for us has been 63%. It's actually a no brainer.

Art of Hope
Australia
26 days using the app
September 16, 2024

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Chloé and Amélie
Australia
4 days using the app
Edited August 18, 2024

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here.
Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Adept Cosmetics®
United States
3 days using the app
Monster Apps replied August 17, 2024

Hey team 🥰 Sorry about this - Shopify billing had an outage at the time of your install. We have since got this sorted. Sorry it took some time for this. I've just sent you an email and would personally be happy to help get this setup and running perfect quickly for you! :)

Look forward to hearing from you - Ty 🙏🏻

January 26, 2024

Very quick to set up and works really well. I had it up and running in 5 minutes. The ability to select the cost based on order value is great and very flexible. You can't beat the cost and Monster Cart knows their stuff when it comes to shopping cart enhancements.

SK8 Clothing
Canada
3 days using the app
January 24, 2024

Affordable shipping protection! It was super easy to set up and add to our existing Monster Upsells Cart. We're already getting some traction with a high conversion rate! The team was also very quick to respond and fix an issue that we had. Highly recommend this app!

Disciple Threads
United States
6 days using the app
January 17, 2024

Happy with ShipPro, Ty and his Support team including the devs do a great job with 24/7 support. Not to mention, this app has a simple UI that allows all configurations to be implemented so simply.

Looks great on the store and is cohesive to most brands, providing a professional look - increasing the likelihood of converting your customers.

Run With Stride
Australia
6 days using the app
Edited January 10, 2024

Easy to setup. Support was quick to respond and very helpful. Would recommend to others.

update Had a small issue and they were fast to respond and fix the issue within a few hours. They also offered some insight into best practices

Apex Sim Racing - Sim Racing Products
United States
20 days using the app
December 19, 2023

Efficient Shipping Protection App with Great Value. As part of the early beta program, I'm glad we reached out to try this app. It truly stands out for its reasonable cost and efficiency in safeguarding shipments. The installation process is user-friendly, making it easy to integrate into our store.

Beyond its primary function, the app has notably boosted our revenue, which is a significant plus. The customer support team has been prompt and consistently helpful, greatly enhancing our overall experience with the app. I highly recommend it to anyone in search of a reliable and profitable shipping insurance solution

Mindful and Co Kids
Australia
1 day using the app
December 18, 2023

I professional way to gather your own shipping insurance/litlte bit of extra income on orders. Most of my customers opted for it at cart and it just gives you that bit of security should a parcel be lost or damaged.
Easy to set up, Ty is awesome at fixing anything and helping you. Highly recommend this app along with any of the Monster apps.

Tinker Tailor Kids
New Zealand
About 1 month using the app
Monster Apps replied December 19, 2023

Shuxxxxxx guys! 🙏🏻🥰 Thanks big time for the nice words. Team works so flipping hard to do our best for yas. Means a lot! 🥹
Lets get you some upsells!!!!!