Reviews (39)

Overall rating
4
Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
December 14, 2023

I tested a lot of insurance/protection apps. Most are over charge on the service as you scale, but this does not. For that reason, I am a huge fan. This app is plug and play, and as soon as you have it installed, it helps cover replaced, lost, stolen packages over time. HIGHLY RECOMMEND. It has generated over $1500 in additional revenue this month alone.

Coldest
United States
16 days using the app
December 12, 2023

I recently added the Ship Protect to my store, and the impact has been nothing short of remarkable. Over 32% of our customers opt-in, leading to an additional $6,000 in the first month alone.
As a Beta tester, I encountered a few initial glitches, but the exceptional support team, quickly resolved these issues. The team behind this app is incredibly skilled, making it an essential tool for any online store.

Carbonetics
Australia
About 1 month using the app
Monster Apps replied December 14, 2023

WOWOWOWOW!!!! 🤩🤩🤩🤩 Thanks for the kind words legend!🙏🏻

Them numbers are crazy town - wohoooo!!! Lets get you some more upsells 🙌

January 22, 2025

The App works well, and customer support is very prompt and helpful.

Dimple Color
Australia
1 day using the app
October 15, 2024

Easy to install, customer support is so quick and helpful! Loving it so far!

Freddy Australia
Australia
11 days using the app
September 16, 2024

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Puakenikeni Designs
United States
29 days using the app
August 21, 2024

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Femzai
Australia
5 days using the app
February 2, 2024

Aside from the benefits this awesome app provides to a business in terms of additional revenue, the support from Ty & the team is beyond incredible! Support is always fast, professional and helpful - not just on this app but on Monster Cart (which I love!) too! 100% recommend this app for any e-comm business.

Tribe Tropical
Australia
1 day using the app
January 18, 2024

I installed this app (super easy to do!) and before I could even test it, an order came in that checked the box!! I’ve received dozens of orders since installing it and almost all selected this box. The app is so easy to use!

Jasmine + Marigold
United States
1 day using the app
January 16, 2024

Awesome App! Super simple plug & play! Not at all invasive at the cart. Flexible options to customize to your store! Support team are awesome at making any changes! & Ty is a legend! Highly recommend!

Ola The Label
Australia
About 6 hours using the app
March 3, 2025

Haven't had a chance to run tests yet on this new app to us but the customer service is one of the best! Angelica responded quickly and was easy to work with. This + monster carts will be a game changer.

LighterLoungeCo™
United States
About 2 hours using the app