Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

April 2, 2020

We have been using Shippo for years. Hands down the best for any startup, Shippo houses simple rates and an efficient-user-interface.

Klitch
United States
Over 4 years using the app
Shippo replied April 15, 2020

Hi there!

Thanks for your feedback! We're so happy that Shippo is helping make your life a little easier! If you need anything, you know where to find us. :)

Thanks,
Shippo Support

December 17, 2016

Love this app. Much better than other shipping apps. Works great, we've been using it since last summer. I highly recommend this app.

Chris Squirrels
United States
8 months using the app
July 21, 2014

Super easy to get up and running and I'm not really all that technical. I printed my first label without any problems. Thanks so much!

Elegant Rose Boutique
United States
3 days using the app
January 20, 2015

I made it through Christmas sales season with FLYING COLORS. Thank you Shippo! You are affordable, and you made my life manageable!!!!!!

The Supah Market
United States
4 months using the app
Edited March 4, 2020

I love the pay-as-you-go feature! And, the customer service if needed is terrific! Updated in March of 2020 and I still love these guys!

Pamelas Art
United States
Over 4 years using the app
September 22, 2020

Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.

Sprigbox
United States
6 months using the app
May 31, 2018

We have been using Shippo of a couple years on our 3 Shopify stores. It is working great and allowed us to get out of Stamps.com. Great app!

Du Bro Rc
United States
Over 1 year using the app
Edited October 14, 2022

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Killzone Flashlights
United States
Almost 7 years using the app
December 10, 2017

Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.

Ishiki Home
United States
8 months using the app
February 9, 2018

That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you

Vassilios81
Canada
About 18 hours using the app