Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

August 5, 2020

We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)

BKIND WHOLESALE
Canada
15 days using the app
July 9, 2014

Surprisingly simple, well designed and low cost! All the things you are looking for in a shipping app. Very well integrated with Shopify- interface simple and well designed.

Mezel Mods
United States
24 days using the app
September 20, 2016

Nice app that allows you to pay per shipment. This is ideal for business starting out that don't want to pay a monthly fee for a shipping app.

http://www.buddhapants.com/

Buddhapants 2
United States
Almost 2 years using the app
September 20, 2017

I had an amazing experience with Shippo's customer service! They followed through fixing a software interfacing issue between themselves and a third party app called Webinterpert.

Enamor Jewelry
United States
Over 2 years using the app
August 31, 2018

We've been using Shippo for several years now and love the easy interface. Pulling quotes and shipping orders is easy and flexible, and works with our existing UPS and FedEx accounts.

Artisans Bench
United States
About 4 years using the app
Edited February 12, 2020

We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!

Auto Medals
United States
About 4 years using the app
November 24, 2017

Shippo is great, It syncs up easily, gives me better prices than Shopify's built in shipping. They have great support, answer quickly and follow up to make sure everything's alright.

New York Tong Ren Tang
United States
About 1 year using the app
September 15, 2017

What a great app!!! Works perfectly and makes shipping a breeze. The support is second to none. Always fast to respond and very professional. Would recommend Shippo to anyone!!! Thank you.

Smarter Cubby
United States
Over 1 year using the app
March 24, 2016

So great! We've been paying pitney bowes $15.99 a month to get us WORSE deals on labels. With shippo there's no monthly fees and packages get there faster for cheaper. So happy I tried this out.

Americanadorn
United States
16 days using the app
April 22, 2014

Life saver. I never need to visit the grumpy Canada Post Office ladies again. Slick program, easy to use, love that it integrates with several shippers in a few clicks. Exactly what I was looking for!

Justine Brooks Design | Handmade Natural Silver Jewelry
Canada
3 days using the app