Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

January 29, 2018

Works great! Love that I can get a scan sheet for my post office by using this app for printing Shopify & Amazon orders. I had an issue with my account not working for some odd reason. Customer service took care of it right away!

Spunky Pineapple
United States
6 months using the app
July 8, 2018

Love this app. This has been the one and only shipping app I have used since opening my online store. Any questions are always answered right away. Works seamlessly with shopify themes and it's easy to create and print shipping labels.

Puck Abby
United States
Over 2 years using the app
November 10, 2017

Highly recommended. I was copying and pasting customer info into UPS.com before. Easy integration with UPS, billing our existing account, and Shopify. The orders are automatically fulfilled with tracking info. Works flawlessly! 5 stars

Ats Machine Safety Solutions
United States
22 days using the app
August 26, 2014

Shippo is very user friendly, and makes our lives SO much easier! Highly recommend this shipping app for any retail store. We also love that it allows us to print our customer's postage labels as well as packing slips for packages in one place.

Kelly Fields
United States
3 months using the app
December 17, 2015

We cut our shipping times down by 75%. This app has been incredible and worth every penny...which helps too that it's only pennies per label and not a significant monthly fee. (I'd recommend getting 1/2 sheet shipping labels to use along with it.)

Zaca
United States
6 months using the app
Edited January 29, 2019

Super easy to use and it just plain works. Customer support via email is very responsive. You can easily add your own shipping carrier account numbers if you have them. By default you can use the Shippo rates which are very good for small business. A+

Vero Frescobol
United States
5 months using the app
June 11, 2015

It is extremely easy to use and would recommend it! We had tried another shipping app but just too many clicks and hoops to jump through to get to printing labels. Support is great too -- I've had a few questions and they were answered within a few hours.

Education And More
United States
21 days using the app
September 12, 2018

Shippo is an awesome service that continuously updates to benefit the shipper and makes the process as smooth as possible. They are always easily reachable and offer superb customer service. I'd recommend them to businesses big and small for shipping needs.

Angel Brinks
United States
Over 2 years using the app
July 28, 2015

This app has cut down on the amount of time our shipping team needs to get the product to our valuable customers. The shipments are done faster and easier and looks more professional. We are very happy with this app and support they have provided. Thank you!

Just One Africa
United States
12 months using the app
October 6, 2014

I wish I had transitioned over to Shippo a year ago; the ease-of-use interface coupled by the savings I have already experienced in regards to postage makes this app a total win-win situation for my company. . .five more stars for customer service, as well. A++++++

Retro Buffalo
United States
28 days using the app