Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

Edited February 3, 2016

It took a little while to get it going and a bit of back& forth with the app developers but we got it working and it's working well with Canada Post. It works with my Canada Post contract account. Worth the persistence, but it wasn't working at first and that pretty frustrating.

Knitomatic
Canada
3 months using the app
May 11, 2018

We've been using Shippo for a few years now and it's saved us much time and money. In addition, we've been having difficulty setting up our UPS account with our Shippo/Shopify account and Adam, at Shippo, was able to link it up for us. So happy with the service. Excellent app!

Warmblood Tack Store
United States
About 3 years using the app
May 25, 2014

Just migrated to Shopify and realized that I needed a shipping system. Shippo is much simpler to use than what I used to use (Stamps.com).
I love that there's no monthly fee!
Haven't tried international shipping yet, which Stamps.com was buggy with. Looking forward to shipping more.

The LED Artist
United States
1 day using the app
December 17, 2015

We started using Shippo in July and thought it was great. It saved us time and money in handling fulfillment. But the real test came as we hit this year's holiday rush. Shippo saved us more time and more money and made this year's holiday rush our most efficient one yet. THANK YOU SHIPPO!

Hplhs Store
United States
6 months using the app
March 9, 2014

I found this by chance and this app is great! The customer service is awesome, Simon, Max and Laura are very nice! They are always available to hep by chat right at the app, even though everything is extremely easy and straight forward. Best rates you can get on shipping. 5 starts, Recommended!

A&A
United States
25 days using the app
June 22, 2015

The best app for shipping! We've used this app for several months now and highly recommend it. Very affordable and I love how they integrate with other platforms such as Etsy. Some of their Priority Mail prices are even cheaper to use than Etsy shipping. This app definitely saves you money.

Hickory Ridge Soaps
United States
About 1 year using the app
December 8, 2017

The interface is very easy to use, but the rates are mediocre compared to other apps, I am using XPS for my shipping now, the rates are much better.
They get 3 stars for being easy to reach and good customer service, seem like good people over the , hopefully the rates will reflect it someday.

Luminousbeing
United States
21 days using the app
June 16, 2016

I actually can't imagine running mailordermystery.com without Shippo. It's simplified our shipping workflow, it's super competitively priced, you're not locked into any monthly plans or fees and the customer service is amazing. I'd recommend Shippo as a must have add-on to anyone selling on Shopify.

Mail Order Mystery
Canada
7 months using the app
January 9, 2015

This is a MUST for new websites just starting out. No monthly fees. I wish they add a feature where we can ship without knowing the buyers email address and be able to paste the TO address just like stamps.com. But this is much cheaper than stamps.com and very easy to use. Good support staff as well!

The Poker Store .Com
United States
25 days using the app
Edited September 13, 2017

Shippo has saved so much time for our company. Instead of manually typing each label on USPS, this app has helped us create, download and print labels quicker than ever. Now we don't have to sit for periods of time typing labels and have this automated amazing app to do so. We highly recommend this app!

Alex Mika Jewelry
United States
Over 3 years using the app