Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

September 29, 2017

Just amazing support and easy to use multichannel solution with CN22 support etc. A must for any real company!

Mmore Cases
Slovenia
About 1 month using the app
September 22, 2015

We've been using it for over a year and works amazingly well. It's super simple to use, even for new employees.

Wynwood Letterpress
United States
Over 1 year using the app
September 5, 2014

Makes shipping orders easy- peasy! Customer service is amazing and the app is straightforward and user friendly.

Luminance Skin Care
United States
About 1 month using the app
August 8, 2016

This app is amazing. I can't tell you how much money I've saved not having to drive to the post office everyday!

Allie And Me Boutique
United States
14 days using the app
May 9, 2018

Easy to use. Great for shipping USPS packages insured. The only time I needed support, it was quick and friendly.

Moresca Clothing Costume
United States
Almost 2 years using the app
Edited August 13, 2020

We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!

Full Leaf Tea Company
United States
Almost 6 years using the app
Edited May 2, 2018

Requesting support would usually take long but not at all, it was a very fast response and they were very helpful!

Monrow
United States
Over 1 year using the app
August 2, 2018

Great app to help our shipping department save time and money. Highly recommend this app !

www.lasersandlights.com

Lasersandlights Com
United States
Over 2 years using the app
May 3, 2014

We have been using Shippo for 1 month and absolutely love it. Simple and fast. That's all we need from a shipping app.

machus
United States
9 days using the app
September 7, 2017

I've had to ask a few questions to their support team and I always get a fast and great response. Awesome customer service.

Wallys Dog Hub
United States
4 months using the app