Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

Edited January 4, 2016

ShipStation saves us hours of work!

For us it easily:

- prints labels in batches, 100s at a time ( we used to do it 1 by 1!!, so annoying to do and takes up so much time)

-sends tracking info to customer then sends off confirmation when it's delivered.

-fulfills the orders automatically in Shopify

-gives us a live rate from our Fedex account, so we know how much it costs without checking on the Fedex site

-now it also gives us the transit time ( new feature!)

-it allows the use of colored tags which is amazing for organization

+ so much more. ..they've added a bunch of new things since we starting using it 4 months ago. So it's going to only get better and better.

If you ship a good amount of product, use this app, it's a must!

- Canada's premier online cheese shop and Cheese of the Month club -
Cheesyplace.com

Cheesyplace
Canada
5 months using the app
January 7, 2016

This app makes the whole shipping process super simple! Absolutely love this app!

Vape Dojo
United States
About 2 months using the app
February 22, 2016

Lovely app, saves us a ton of time!

Intouchclothing
United States
4 months using the app
March 19, 2016

Lots of support, lots of options. Needs a few more small additions to make it seamless with Shopify, but overall we are happy with the product.

Eshine Car Care Inc
Canada
About 1 month using the app
April 1, 2016

Signing up with ShipStation was the second best decision we've made for our online store (with Shopify being #1). ShipStation makes shipping so much easier and faster. No more need to juggle between UPS WorldShip, FedEx.com, and Edicia, just to print labels. Now we can enter in an address and see all the rates from each shipping provider and pick the best option for each package. ShipStation also puts all the tracking number in for us automatically, which saves a ton of time. We're extremely satisfied with ShipStation, and we're always excited to see new features added.

Faganarms Inc 2
United States
7 months using the app
April 4, 2016

I've been using ship station for over 6 months and I couldn't be happier. They make my life so much easier. Before ShipStation, I was literally printing postage from the USPS website, copy and pasting addresses one by one. ShipStation has always been accurate and a solid platform. If you're not using this app, you're simply not living.

The Mail Room Barber Co
United States
4 months using the app
May 10, 2016

Has made our life packing and shipping orders so much easier! Definitely a must have app.

Pacifieronline
United States
Almost 2 years using the app
May 11, 2016

We could not live without this app. We tried a few other shipping apps (to remain nameless) and had trouble with all of them. We have had no issues with Shipstation and when we ran into any problems, we were helped quickly. Definitely a solid company. They do seem to tinker with features quite a bit - not necessarily valuable to us - but the changes have never negatively affected us. Highly recommended.

Sporteer
United States
Almost 3 years using the app
May 14, 2016

Shipstation is a miracle for shipping, I love it. It's a must have app.

Jeff

crystalsbynature.com

Natures Healing Crystals
United States
18 days using the app
June 13, 2016

This app is a game changer for us. We sell on various channels including Etsy, Amazon, Shopify and Ebay. ShipStation pulls in all of our open orders on all of these channels and enables us to manage them in one place. Unfortunately, not all of the order details can be imported from Amazon (this seems to be an issue from Amazon's end) so we continue to print out our orders from each channel and then cross-reference them with the open orders in ShipStation.

If they could successfully get all the order details pulled in from all of our channels and then provide formatting for us to print the orders including any customizations and customer notes from right within ShipStation I would rate them 5+ stars. As it is, the app still saves us time and money and pays for itself several times over. Their support team is also great to work with - very responsive.

Hand And Hide
United States
2 months using the app