Reviews (130)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful way to turn a standard store into a complex multi‑vendor marketplace, including B2B, C2C, and cross‑border setups. They highlight strong marketplace tools, flexible commissions and payouts, multi‑carrier shipping with COD, and solid integrations. Many praise the customization, stability, and clean interface, noting big time savings, plus responsive, partner‑like support and good value for startups and cost‑conscious businesses.

Edited May 20, 2026

This is a fast-growing app that has already deployed powerful new features in the 12 months I've been using it. The team is receptive to user feedback and it was simple and low friction to get set up. Any issues were resolved attentively.

The major downside is the support. Because they are overseas and you are typically talking to a non-technical person, even small issues take about a week to resolve, typically. Often an incomplete solution is delivered and multiple back and forths are required for simple briefs / bug fixes.

Common Goods
Canada
Over 1 year using the app
Edited May 27, 2025

Shipturtle has made vendor management much easier and more efficient on our Shopify store. The support team is super responsive and always helpful. Their vendor sync feature is outstanding—it works smoothly and saves us a lot of time. Highly recommended for anyone running a multi-vendor setup!

The Passbox
India
7 months using the app
February 20, 2025

We recently onboarded with Shipturtle, and my only regret is not finding them sooner! We had previously tried other multi-vendor service providers, but they were a complete disappointment. In contrast, working with Shipturtle over the past month has made my job significantly easier.

It took me a little time to understand the app’s functionality—not because it was complex, but simply because I hadn’t gone through the provided reading material. Once I did, everything became much clearer.

Their robust support service and AI chatbot are also game-changers, helping to resolve most queries effortlessly.

If you're planning to build a multi-vendor marketplace, look no further—Shipturtle is the way to go!

Covera
India
About 1 month using the app
December 12, 2024

Extremely happy with the feature set and support offered by Shipturtle - we are successfully running a marketplace of designer products via this app.

Say it with a Pin
India
About 1 year using the app
September 23, 2024

Smooth Order processing. Support team always helpful even after multiple calls. Tech for order fetching is smooth. ATS give manifest as well. we can sync ATS + Delhivery and other panel in shipturle. Its good for daily order processing, be it 10 or 100 or 1000.

Solar For Nature
India
18 days using the app
August 22, 2024

The interface is clean, modern, and user-friendly, featuring easy navigation and clear visual cues.I have had a great experience so far with the app. The order management is beneficial for managing orders and the shipping process. Comprehensive tutorials, detailed documentation, and excellent customer support ensure users can quickly become proficient with the system.

Zivilia.com
India
About 1 month using the app
May 8, 2024

I have had a great experience so far with the app. It is a little overwhelming at first with all the customizability options but its definitely worth sticking it out. I can see it was made this way to fit everyone's use case.
Technical support is amazing by Hussain. I had an issue with the function of the app and requested technical support. They were not only able to solve the issue but gave me valuable information to help with the issue in the future! Thank you!

Health Oxide
India
5 months using the app
April 19, 2024

did not liked it
existing vendor are getting counted even they do not use this portal to ship.
multi location option not available

KarissaKart
India
About 2 months using the app
Shipturtle Apps Private Limited replied April 22, 2024

Hello, thanks for your feedback.
Currently there is no way in the app for us to distinguish between vendors who ship or do not. Our plans are basis the number of vendors existing on your store and we let merchants select their plan themselves according to their requirement.

Our team is trying to reach you to resolve this problem and see if there is anyway we can help here.

Thank you.

Edited April 20, 2024

i used this app to use amazon shipping service but even after stopped using it is has continued charging me some amount on my shopify bills which is wrong

Edit : the team has connected with me and agreed to support me and provide the refund of amount which got deducted even after i have stopped using it hence changing the review rating

Vhaan Ethnic Craft
India
4 months using the app
Shipturtle Apps Private Limited replied April 22, 2024

Dear merchant,
All the billing is handled by Shopify directly, similar to all public apps on Shopify.
Our team is very responsive when a client reaches out to share a billing related issue. We hope it is resolved to your satisfaction.

Regards

Edited January 9, 2024

We've been using Shipturtle for quite a while, and their support is excellent. The features, combined with the training they provide, have saved us a lot of time. Shipturtle has really improved the efficiency of my online business. Managing vendors, tracking inventory in real-time, and handling returns have become much easier. What used to take eight hours now only takes an hour, thanks to Shipturtle's streamlined processes.

Carlton London Online
India
About 1 year using the app
Shipturtle Apps Private Limited replied January 9, 2024

Thank you so much for your kind words! 😊 We're delighted to hear that you're enjoying the Shipturtle app and finding our support team efficient. Your feedback is valuable, and we're always here to help. Thanks again for choosing Shipturtle!