Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

July 3, 2019

I like this app very much and use it almost daily to design webpages and landing pages. It is easy to use and integrates well with Shopify and my theme. I do wish it had a few more features like a count-down timer, but it is better than the rest on the app market.

Write Notepads & Co.
United States
5 months using the app
Shogun Labs, Inc. replied July 3, 2019

Hi Chris! Thanks for writing us this great review today! I just wanted to follow up with you to let you know that we actually do have a countdown timer in Shogun :) Support sent over an email with the FAQ article on it, in case you wanted some additional information and explanation of the date versus set to page refresh options. Even more functionality coming to the countdown timer element soon! Thanks again. -Nick (Cofounder, Shogun)

April 16, 2019

We got this app because we felt that our shopify theme wasn't able to really describe our new product line as well as we would have liked. This app allows you to customize so many parts of your pages, it's really great! This also saves you money VS paying designers.

Proslat US
Canada
3 months using the app
Shogun Labs, Inc. replied April 18, 2019

Thank you so much for for the kind words Sabryna! Glad to hear you're seeing return on investment. Let us know if there is anything else we can do to help.
-Nick (Cofounder, Shogun)

September 10, 2020

Just tried the app for the first time and ran into an issue. Emailed customer service and they replied almost immediately. They walked us through the simple steps to solve the issue, which turned out to be self inflicted. Great app and even better customer service.

AGMProducts
United States
3 days using the app
Shogun Labs, Inc. replied September 11, 2020

Thank you so much for taking the time out of your day to leave this review! We really appreciate it - glad to hear that you are enjoying using Shogun and that the team could help you out!

Karl | Team Lead, Technical Support

April 5, 2023

Pretty amazing experience. My website went down for a day and at first I thought it was a shogun issue but it turned out to be a shopify issue. Sweetan, who I spoke with at Shogun still helped to rectify the issue even though Shogun had no reason to help. Amazing!!!

Goodwill Wine
Australia
Almost 2 years using the app
Shogun Labs, Inc. replied April 11, 2023

Hi there, David! Thank you so much for the kind words and the review. 🤩

It was really great to communicate with you and I am glad that I could help. We always try our best to ensure we help resolve the issues you may encounter or guide you in the right direction. I am happy that you were able to fix the issue.

We greatly appreciate the feedback, the love, and the support.

Please let us know if there's anything we can assist you with in the future. We are always happy to assist. 😊

Sweetan | Client Services
Shogun Page Builder

Edited May 3, 2022

So far so good. Actually loving it. Fantastic customer service. I hope that remains. We will see. But perfect score so far. ooops... there is no way to create Pop-Ups (lightboxes) for our videos. Unfortunately, this will not work for us. Had to bring it down one star

EZ-Level
United States
About 2 months using the app
Shogun Labs, Inc. replied April 29, 2022

Thank you so much for leaving us a review and sharing your feedback. Happy to hear that you are loving Shogun and having a good experience. Our support team is always available and happy to assist you.

Sweetan | Team Lead | Support
Shogun Page Builder

February 11, 2016

One of the best and most necessary apps you will need to develop additional, customized pages for your Shopify website, beyond what your theme provides and collection pages. If you want to make an awesome Shopify website, you really need this app. Hightly recommend it!

Lovers Are Lunatics
United States
3 months using the app
August 8, 2020

Thanks to the prompt and comprehensive, not to mention, super friendly Shogun support team, I fixed an issue with our blog margins that has never happened before. Sweetan even provided a short vid on how I could do it myself, and made it look so easy. Much appreciated!

Oliver Cabell
United States
12 days using the app
Shogun Labs, Inc. replied August 11, 2020

I'm glad to hear that Sweetan could help! We love to share videos when it's easiest to do so. Make sure to check out our webinar series on our website if you enjoy learning more about the platform as well!

Kalen | Team Lead, Support
Shogun Page Builder

October 1, 2020

I've been using this to pretty much re-design our site and then duplicate it for our international portals, and it makes things so much easier. There's still a few things I'd love to see, but the customer support has been amazing and give me the best options available!

Japanime Games
United States
About 2 months using the app
Shogun Labs, Inc. replied October 6, 2020

Thank you so much for your review! 😍

Please feel free to send us on any feature requests that you might have - happy to log these as feature requests for future development. Feedback is important to us - it helps us grow!

Karl | Team Lead, Technical Support

February 15, 2022

Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.

SPACE 519 | The Lunchroom
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 15, 2022

Thank you for your review! We really appreciate it.

Sorry to hear that you have run into bugs in the past, if there is anything ongoing that we can help with please let us know at support@getshogun.com or via chat (on select plans).

Karl | Manager, Technical Support

August 8, 2018

LOVE this app - Love, Love, Love it!!!! This is easy to use, easy to understand and I can now build the most stunning pages I've ever seen without hiring a coder. Support is fast, friendly and super helpful - I'll be keeping Shogun around for a very, very long time. :)

Purepearls
Canada
4 months using the app