Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

April 2, 2018

We love Shogun !! It's been a little over a year and has never malfunctioned for us. We use it to build a ton of our pages at GlitterStarz. Super user friendly and always adding new features. Plus the photos look super crisp, which has been an issue with other builders.

Sporteezer
United States
About 1 year using the app
June 2, 2021

Very intuitive app that works really well with customizing pages for Shopify. We have been able to stay on brand and love the ease of use. Had to reach out to support with one issue. Max was very quick to respond and provide a fix. Very much appreciate the great service!

FireUpYourBrain
United States
About 2 months using the app
Shogun Labs, Inc. replied June 3, 2021

Thank you for your review! So happy to hear that Max could help you out - I'll be sure to pass your kind words onto him. :)

Let us know if we can help with anything else.

Karl | Team Lead, Technical Support

December 20, 2016

Absolutely fantastic. I switched to Shogun after Page Studio was unable to do what I needed it to do. Shogun is able to do everything I need and more. Wonderful customer service that went above beyond by adding a feature to add fonts in the settings.

Highly recommend!

Kaliana
United States
4 days using the app
January 16, 2018

This app is really a big time saver. Customer support is outstanding. Knowing how stupid some questions one can ask as a user, the support team is cool, willing to help, and extremely fast.

Shogun is definitely a must-have for any e-commerce newbie.

Great job guys!

Tefinancio
Colombia
5 days using the app
February 28, 2018

Love this App! If your product needs the extra design flexibility not otherwise afforded by your Shopify template make the purchase, you won't regret it. The App itself is solid, customer service is great, and documentation made getting a handle on functionality a breeze.

Cable Bullet Cable Rail System
United States
4 months using the app
Edited August 6, 2018

Excellent app for website design with zero coding experience. The app is intuitive, easy to use and the support is excellent. The theme that I purchased needed fine tuning and more design. Shogun is an excellent choice to create a website exactly the way I want it to be.

5barbeef
United States
11 days using the app
July 1, 2021

Easy to use and far more features than what is native to Shopify. Support has been amazing. Any question I have gets a response incredibly fast. They recorded a video during my last interaction with support to show me exactly how to solve my problem. Definitely recommend!

The Meadow
United States
2 months using the app
Shogun Labs, Inc. replied July 1, 2021

Thank you for your review! Happy to see that Max could help you out with your issues! Please let us know if there is anything else we can help you with!

Karl | Team Lead, Technical Support

Edited February 7, 2023

Good app but there's some basic functionality missing. Not being able to have 5 evenly-spaced columns is frustrating.

Edit: A+ For customer service, After leaving the above review customer service reached out before I had even finished the current task with a workaround.

Auski Australia
Australia
About 4 years using the app
Shogun Labs, Inc. replied February 7, 2023

UPDATE - It was great to connect with you Ryan and I greatly appreciate the kind words. 😊 I'll be sure to share the feedback with the entire team.

Thanks for trying the workaround. However, I do want to assure you that we value your feedback and suggestions as it helps us to offer you nothing but the best experience, and we'll continue to work on improving Shogun for you.
------------------------------------------------------
Hi there, Auski team! Thanks for leaving us a review.

I am happy to hear that you find Shogun to be a good app. However, I can also understand your frustration while not being able to create 5 equal columns.

This is due to how the grid-based layout system works in page design. Shogun's column element is based off a 12-column system that is an industry-standard. This means odd column numbers that do not divide equally into 12 can not be equally spaced.

However, I was trying to locate a recent conversation about this request and I wasn't able to. We could have definitely shared more information and a workaround that may have helped to achieve this.

I am reaching out to you via email and will look forward to hearing back from you.

Sweetan | Client Services
Shogun Page Builder

September 11, 2017

Shogun is the best drag and drop page builder for Shopify! While it gets the job done, I feel there is still room for improvement after working in the past with other drag and drop programs in wordpress. In shopify, I tested them all, and this one definitely wins my vote!

The Art Of Flavor
United States
5 months using the app
February 16, 2019

Can't say enough good things about this app and the team behind it. When we've had questions the support team has responded promptly. Our website looks and functions exactly the way we want it to and we couldn't have done that ourselves without Shogun Page Builder. Thanks!

Murf Electric Bikes
United States
About 2 months using the app