Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

Edited December 19, 2018

I have used Shogun for nearly a year now. I use it to create landing pages. It's very intuitive with nice features. Though, I wish I could use the content scheduler without upgrading to the hightest tier.

I docked a star because the workflow in the layout tab could be better. Plus, it has hung on me few times (though not recently). Once to the point a refresh didn't even fix it.

I had to reach out to support to fix the issue. Fortunately, their support is great and responds quickly.

Highly recommend!

Mainspring Medical
United States
12 months using the app
Shogun Labs, Inc. replied March 24, 2019

Hey Kevin! Thanks for the kind words and the constructive feedback. I agree we can do some cool things to make the layout tab in the editor sidebar way more powerful. I would love to hear where you think we can improve: can you email support@getshogun.com more details? We're redesigning/improving the sidebar now. Re the lag, please do let us know when that happens as well, and we will have our engineering team look into it. Thanks again for your support. - Nick (Cofounder, Shogun)

December 19, 2019

We’ve been using the Shogun App for almost a year now and it’s worth every penny! Lots of personalisation options and great features I didn’t even know I needed. It does require a bit of time to learn how to best utilise the tools available but once you’ve got the basics down it’s super easy to build and update pages. Also, Shogun’s Support Team is absolutely excellent. Very quick and personalised responses that really made me feel my issue was of the highest priority. Highly recommend the Shogun App!

WINE MOMENTS
Hong Kong SAR
9 months using the app
November 15, 2021

Couldn't speak more highly about this app. Has helped to greatly reduce my monthly development costs while giving my creative team far more control then they have ever had before of the website and the customer experience. Additionally, the support has been best in class. I have enjoyed working with Charles who has proactively helped out with any issues I have had. Great product - highly recommend! Jake Director
Co-founder / CEO
STRIDELINE
c: (425) 246-3717 www.strideline.com
www.corporate.strideline.com

Strideline
United States
Over 1 year using the app
Shogun Labs, Inc. replied November 15, 2021

Thanks so much for taking the time to leave a review. I'm so glad to hear that you had such a positive experience. That's excellent that Charles was able to proactively help out with any issues :) I'll pass along the message.

Kalen | Team Lead, Support
Shogun Page Builder

Edited April 6, 2021

Been using the app for a couple months and it’s been spectacular. I'm not the most technical so making a webpage seemed like a daunting task. When I started with Shogun it was a quick and easy learning curve.
I also had some other questions while playing around and my man Colby in customer service got back to me on a Sunday night on a long weekend.
My only suggestion would be to add a "Verified Buyer" badge to customer reviews from people who bought from the site.
All around good experience! Keep it up Shogun!

quicktub
Canada
Over 1 year using the app
June 22, 2017

This app is AMAZING! I have paid for previous support from Shopify consultants & designers who were not able to provide a fraction of the design flexibility and options Shogun offers right out of the box!
Very user friendly and offers huge enhancements to the basic Shopify page and product templates.
Nick and Finbarr have been incredibly helpful in providing support to get me up and running and even tweaked one of their templates to meet my specific needs.
Could not be happier with my Shogun experience.

Gutterbrush Store
United States
2 days using the app
January 5, 2018

This app allows us to do virtually everything we wanted to do when building a landing page. We initially chose it simply because it allows us to upload one image for Desktop and a separate image for Mobile but we have been pleasantly surprised by all of the other capabilities it offers. Plus their customer service is superb -- we can email them a question and they respond within 24 hours with an answer specific to our situation rather than just sending a canned response or link to a video. Highly recommended.

Mdcomplete
United States
11 days using the app
June 12, 2018

I had been searching for a way to add more features to our website and build a more engaging front page. This app helped me create my vision. I've been using it since October 2017 and I really love the functionality and versatility. Relatively easy to use from the get go and the support is top notch. They've always responded quickly and helped me with all questions. I highly recommend this app for anyone looking to change the look of their front page, pages, and product pages without the hassle of changing themes.

Crafted Taste
United States
8 months using the app
September 18, 2018

Very easy to use and a huge step up on Shopify's standard blog/page builder.
Overall a very positive addition to our store and would definitely recommend to others.

A few slight tweaks could improve the overall experience:
Mobile optimsation doesn't display exactly as it does on a mobile device. The 'advanced settings' box are difficult to input data in to as you can't see what numbers you're putting in. Bit of guesswork needed.
The in app picture compression/editing software does not always work well enough to use.

Le Col
United Kingdom
8 months using the app
May 29, 2018

Shogun, is an incredible app. I have used it now for the past 3-4 months. designing pages is easy and very fluid. The app also includes the ability to roll back your design should you decide that a prior version out was out-performing an updated page- THIS IS HUGE! Page creation can take as little as 10 minutes if your're an experienced user and you have the ability to create a top-tier experience all from a drag and drop interface. A definite must have when you need to make the best impression with visitors to your site.

Digitrends
United States
3 months using the app
July 21, 2017

I have been very impressed with this app. We transitioned to Shopify from Bigcommerce. We were excited for the additional features that Shopify offered. However, page building was still somewhat difficult since I have very little HTML knowledge. Shogun makes it extremely simple to create beautiful pages. In addition, I have reached out to their customer service three times now. They have responded within a couple of hours and have always fully answered my questions.

I'm very impressed with Shogun and highly recommend it!

Smoky Mountain Naturals Llc
United States
11 days using the app