Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

December 15, 2020

I have been teaching myself how to make a website. So it's definitely had its challenges along the way! While I don't always find Shohun that intuitive...I've absolutely had my moments with it! What I have loved, is the customer service. They always answer me quickly. Show me visual aid to overcome my concern and have taught me how to make it work without paying someone to do it for me. So for that, I will give them 5 stars. Plus, using this page builder looks way better than an original template offering (in my opinion) :)

Everyday Self
New Zealand
4 months using the app
Shogun Labs, Inc. replied December 17, 2020

Thank you for your awesome review! Glad to hear that you are finding value from Shogun - would love to hear any of your feedback about the product, feel free to send it over to support@getshogun.com and we will get it into the hands of the right teams! We are always looking at ways to make it a smoother experience.

Let us know if there is anything else that we can help you with.

Karl | Team Lead, Technical Support

February 5, 2023

Very responsive and helpful tech support. The great support is the only reason I have used Shogun as long as I have. Only reason I didn't give Shogun 5 stars is because of the pricing. They need to have an option in-between their Build and Measure pricing options. I need more than 25 pages but I need nowhere near 250. So makes no sense for me to step up to the $150 a month subscription price for 250 pages but I will have to find another page builder app soon that will allow me more than 25 pages at a reasonable price point.

Maya Williams Design
United States
10 months using the app
Shogun Labs, Inc. replied February 7, 2023

Thank you so much for leaving us a review, Aaron!

We are very glad to hear that Shogun has been of great help. Our support is always happy to assist you and I will surely share these kind words with the entire team. 😊

We also appreciate the feedback with respect to the pricing and the plans as it helps us to make changes based on your requirements. I do want to let you know that our product team has been working on this and I will be happy to share more information as the updates are implemented.

Thank you so much for all your love and support.

Sweetan | Client Services
Shogun Page Builder

July 23, 2021

If you don't want people to use a free plan just say it directly. After I install your App, it just directed me to the Payment option...LOL I have spent lots of time with your Live Chat assistant or a sale keep persuading me to purchase your plan. BUT I keep mentioning if I don't get to use your App in the firsthand, how can I decide to upgrade or not? Still waiting for your team to give me a resolution but not keep selling me plans that I don't know how to use your App yet Such disappointed and not recommend anyone to install.

Car Dealz
Australia
3 days using the app
Shogun Labs, Inc. replied July 25, 2021

Hello, Stanley!

We thank you for sharing your honest feedback with us. I apologize for the inconvenience and for the confusion.

Our free plan is currently, only available to new users and this is also noted on our app store page. However, we understand the frustration if this was missed. We have shared the feedback with our team.

Shogun was first installed in your store a couple of years ago. However, I could see our support team reached out to you via email and also spoke to you and shared information on how we can help you to give Shogun a try again.

Please don't hesitate to reply back to us so that we can ensure you have a positive experience with Shogun. 🙂

Sweetan | Team Lead | Support

March 27, 2020

We wanted to create better looking product landing pages on Shopify and Shogun is definitely the way to go. I'm still in the trial mode testing things out but so far I can say it's a solid page builder with helpful features.
The biggest PLUS I have to mention is their customer service... WOW!!! I haven't experienced such a quick and dedicated service in a long time!
I had to bug them with quite a few things already and found a couple changes to functionality I will suggest to them, but they did their homework for sure *thumbs up*

AngelLift
United States
4 days using the app
May 9, 2022

Shogun platform and support are amazing. It is so simple to learn and use, and we are actually able to do more iterating through page layouts and designs than we thought possible. We have tried several approaches to optimizing our pages in the past, and nothing compares to the simplicity of Shogun, and the clarity of data that comes with testing. The level of service is the best of any plugin we have experienced. Support response is very fast and friendly, and the responses we receive are thorough and help us accomplish our goals.

United RV
United States
9 days using the app
Shogun Labs, Inc. replied May 9, 2022

Thank you so much for sharing your honest feedback with us and leaving us a review. It really means a lot and motivates us to continue improving Shogun for you. ❤

We love that Shogun has been easy to learn and use, and it also has allowed enhancing the designs. Our support team is always happy to assist and answer any questions for you.

I am really happy to hear about your amazing experience with us and will be sure to share the feedback with the entire team.

Thank you so much for your love and support. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

December 6, 2021

We've been using shogun for quite some time now and really appreciate how simple it makes building pages and blog posts. It is significantly more straightforward and easy to learn than any other option and when we do have to use another service for our business it is shocking how much faster things go in shogun! When we have run into minor roadblocks the team is very fast at replying to questions and helpful. They can manually fix things in our account too which is always helpful vs. having to follow a complex list of instructions.

Due West
Canada
Almost 2 years using the app
Shogun Labs, Inc. replied December 6, 2021

Thanks so much for taking the time to leave a review. We really appreciate all of the kind words. I will pass along your comments to the team :)

Kalen | Team Lead, Support
Shogun Page Builder

September 28, 2017

Highly recommend this app. These guys will run the extra mile and then some. Email them at any odd hour and they will respond instantly. Ask them to make a customization and they will pull their developers to turn cart wheels for you. Confused and they will spend hours walking you thorugh their app. You can see that the founders are porud and vested in their product and it shows in every way–from how the app is set up to how they listen and constantly add new features to how seriously they take customer support. Giving it an A+++!!!

Cardinal Of Canada
Canada
27 days using the app
Edited April 16, 2021

Really easy to use and absolutely amazing customer support on live chat. I'd really recommend this to anyone who would like to improve the look of their Shopify pages and make them way better at converting. UPDATE - 16th April 2021. Still using Shogun a year later and don't have a bad word to say about the product. There is definitely always something new to learn but the customer support is just second to none, really helpful, quick, friendly - I've dealt with Rhys on a few occasions recently and he's been great. Highly recommend.

Hunt Bike Wheels
United Kingdom
11 months using the app
Shogun Labs, Inc. replied May 29, 2020

Thank you for your review and for the recommendation! We appreciate you taking the time to write one up. Glad to hear that we are helping your conversion rate!

Karl
Team Lead, Technical Support

June 11, 2020

The app works really well and the layouts provide for a wide range of styles and designs. The accordion functions are great for building FAQ pages and the like. With Shopify page designs quite limited, this allows for a far more professional look in a really easy to use platform.

Support is very responsive and when I have some issues they were in contact very quickly to explain it, and help resolve it.

As a small business in a very difficult climate, the assistance and support from businesses such as these is very much appreciated.

Aquatic Supplies Australia
Australia
7 months using the app
Shogun Labs, Inc. replied June 11, 2020

Thank you so much for your review! Super glad to see that Jopeel could help clarify what was happening on your pages - thanks for getting back to us!

We want to support our users in any way that we can so glad to hear that it's appreciated!

Please let us know if you have any other issues or questions.

Karl,
Team Lead, Technical Support

December 6, 2017

This is a must have for all shopify sites. For the WISP, the landing page builder has brought our cost per sale down $10 on paid search due to advanced layouts, shopify widgets and mobile optimization. We are able to easily build landing pages that are responsive and dynamic change based on the device. With the duplication tool, we were able to quickly build out a 10 to 15 landing page strategy with any advanced programming. Out of the 15+ apps we use, this is my most essential plugin we use on shopify. I can't recommend it enough

Thewisp
United States
Over 1 year using the app