Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
Refine
-
By rating
Great App!!!
Very easy to use. Help me save 100's. Customer service is always there and willing to help. Nick is Awesome!!!
This is easy to use and makes really great pages! The Shogun help team is awesome and fixed an issue I was having super fast.
Thank you so much for the kind review! Reach out anytime you need help :) - Nick (Cofounder, Shogun)
Shambolic - terrible service. The AB testing tool does not work at all and their excuses as to why were laughable. Stay away.
Hey Josh,
Thank you for your feedback.
I'm sorry that you were experiencing issues with our AB Testing tool, our engineering team are aware of this issue and have successfully identified the issue. They are currently investigating solutions to this and hope to have a resolution soon. I totally understand the frustration when a feature is not working as expected.
I hope that you will give us the opportunity to turn your negative experience around.
Thank you,
Karl | Manager, Technical Support
Building engaging, compelling, and high converting pages is an essential component of our strategy. Shogun makes that super easy!
Code is hard to remove from store. Shogun support doesn't help you if you deleted their app. PageFly is MUCH MUCH better and user friendly.
Hi, Jochum.
Thank you for your review and for your feedback. I'm so sorry to hear that you are having a negative experience with Shogun.
I've reviewed this case and can see that you got in contact with us on Nov 5th at 7.47am (GMT), and our team did get back to you about a minute later. Unfortunately, we did make a mistake with the information that we sent in this email, providing details on removing code from your theme rather than your product pages - I apologise on behalf of the team for this. We didn't hear back from you but would love the opportunity to make this right with you.
Shogun will not remove code from your product pages when you uninstall the app from your store - we believe that you should be able to continue to benefit from using your pages even when you do not have an active subscription to Shogun. We offer the ability to "revert" the import of your pages that will remove Shogun code from your pages, but we wouldn't do this automatically so you don't lose your work.
My colleague is following up with you by email at the moment with instructions on how to remove the Shogun code from your product pages with Shogun uninstalled on the store. We would be happy to aid in the removal of this code, too, please just let us know if you would like us to do so.
Thank you - we look forward to hearing back from you and hope to make this a better experience!
Karl | Manager, Technical Support
Shogun is now a 5 star add on for us. Editing content with blocks is a game changer. We now build landing pages with ease thanks to this update.
This is a game changer app!
It's a limitless tool. It just takes a bit of practice to fully appreciate the potential of this tool, but all worth it!
I make all bespoke pages with Shogun, it's very easy to use and responsive design is taken into account. Delightful and quick customer service as well.
I am relatively new to this app. So far so good! The only thing I don't like is that I have to login to the app in order for my chat status to show "online."
I really tried to like it but it was not working properly. Images would not show and little bugs here and there. Maybe I have the wrong theme for this to work.
Hi there! My name is Joe from the Shogun Customer Support team.
I can definitely understand your frustration about this and really want to thank you for bringing it to our attention. I attempted to reach out to you via phone but wasn’t able to get ahold of you. I’ve sent you an email as well and look forward to hearing back :)
It's quite possible that the theme you've chosen to use in Shopify uses Javascript to display parts of the page. Having said that, the Shogun editor does not load Javascript by default since it can sometimes cause issues in the editor. This is very likely what was causing the loading issue that you were seeing.
I’m confident that we can solve this from our end, but please keep in mind that we can only troubleshoot active accounts. I noticed that you've already uninstalled Shogun, but if you decide to give it another shot, we're more than happy to re-enable your trial once you reinstall the app (without having to choose a plan).
We hope to have you back on the team soon and my sincerest apologies for any inconvenience this has caused! Please feel free to reach out to me if you ever have any other questions or concerns, and have a great weekend. :-)
Joseph | Support Specialist
Shogun Page Builder
