Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

February 21, 2021

The app works fine - but even more importantly when we found that our new theme conflicted, the Shogun support team responded fast and provided an easy fix. Nothing like actual helpful human beings that speak plainly and make life easy - thanks team!

Suna Pilates
New Zealand
6 months using the app
Shogun Labs, Inc. replied February 23, 2021

Happy to hear that the team could help! Thank you for your review!!

Karl | Team Lead, Technical Support

October 24, 2020

Nice app, but extreme expensive. We hav had Shogun for a long, very long time and was deciding to remove all the content from the platform. Customers should not be a milk cow at all. Sorry to be so clear, but we was a customer since almost the beginning.

NOUVEAU LASHES Schweiz
Switzerland
About 3 years using the app
Shogun Labs, Inc. replied October 26, 2020

Hi Hanspeter, thank you for taking the time out of your day to leave us a review with your honest feedback - we appreciate the honest feedback as it helps us know where we might be going in the right direction and course correct.

I am sorry to hear that you feel that our prices are quite high - just a note, these prices have only increased slightly over the three years that you have been with Shogun - you were on one of our deprecated plans at $79/mo, we are happy to honour this price on our Measure plan which is currently $99/mo.

I understand that you are unhappy regarding the inability for support to copy your pages - however, while we did deprecate our old, unreliable page copying service in favour of a much better self-serve system called Sync that's available on our Measure plan. Our support team do not have the ability to use the manual page copying feature anymore. Once your stores are on the correct plans, you will be able to sync content between the stores whenever you wish.

Again I would like to thank you for the feedback that you have provided for us and look forward to helping resolve this negative experience with my colleague James. We do really appreciate your loyalty with Shogun and hope that we can resolve this in a manner that works for you.

Thank you,

Karl | Team Lead, Technical Support

September 27, 2018

This app enables our business to create beautiful pages that look completely custom WITHOUT custom development work. There's definitely a learning curve if you aren't super familiar with web design, but the Shogun team is so helpful and the tutorials are great. A definite win for our small team!

The Citizenry
United States
7 days using the app
Edited May 4, 2019

We used the app to build our landing page https://www.julienneswim.com/ and other pages. It is truly awesome, super user-friendly, great customization options and they have an amazing support team that is very responsive and kind. I will keep on using the app, being a non-tech entrepreneur myself.

Julienne | Sustainable Swimwear
Switzerland
23 days using the app
September 1, 2020

Can not recommend this app more. Makes building the pages I want so easy without any complicated coding. Being a small business and having to do a lot myself usually means a lot of wasted time trying to figure things out but I love the ease of this app and the support is super fast too. Thanks, Shogun team!

Burnt Soul
United Kingdom
Almost 2 years using the app
Shogun Labs, Inc. replied September 1, 2020

Really appreciate the kind words - that's our aim, to make it as fast and as easy as possible so that you can concentrate on more important things like selling your products! Thanks for your review!

Karl | Team Lead, Technical Support

May 30, 2019

Shogun gave us far more control over the look and feel of our Shopify pages than we otherwise could have achieved. They also offer quick an top notch support.

Whilst we feel it is the best page builder too in the app store, there is still some way to go to match the capabilities of page builders on other CMS platforms.

Gym & Fitness
Australia
Over 1 year using the app
October 4, 2017

Absolutely love the app. I tried it last year and was disappointed with the functionality, so glad I tried it again! It allows me to do all the updates I need without changing my theme. AND to create my own landing pages, so I get to build my FB pixel on my site instead of someone else's! Plus, customer service is top notch. Thanks guys!

Sabbatical Beauty
United States
12 days using the app
Edited August 8, 2017

I have been using this app for a long time to make pages for my site. I tried quite a few and loved this one.

Plenty of options for a building a custom page and support was always great. I would argue that this is a must have feature if you need supporting pages and want your site to look professional.

RARR Sportswear
www.rarr.com

Rarr
United States
Over 1 year using the app
January 10, 2019

Shogun allows us to build custom web pages without having to custom code everything. This is super helpful for our marketing efforts as we want to test several different page variations and Shogun allows for the marketing team to create pages without having to burden the development team which speeds up our marketing optimization efforts exponentially.

Caavo
United States
2 months using the app
June 8, 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Fabriclore
India
Over 2 years using the app
Shogun Labs, Inc. replied June 8, 2021

Hi there,

Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.

I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.

Sweetan | Team Lead, Support