Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
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We utilize many apps on headphones.com. We have never felt the need to write a review until now.
Best page builder we have utilized, hands down. The Shogun app is very versatile unlike other drag and drop page builders out there. It is a little more complicated to use but it is worth the learning curve as it can create some truly beautiful pages. For some reason, most shopify apps do not have the option to have different pages for desktop to mobile, which in this day and age should be a must. But Shogun has the option to build different pages based on the browsing device. Couple that with the customization that they offer and Shogun easily stands above the rest as the best.
We had some initial problems upon install with getting Shogun to work properly but their support staff went above and beyond to make it work for us. Super excited to continue to build pages with Shogun!
I looked at quite a few page builders and they all seemed to be lacking one thing or another. If I could combine the features of all of them it would have been perfect LOL.
I installed and tried Shogun and it did the trick. One thing that was a deal breaker for most of the other apps was without the app installed you lose your pages. According to Shogun this is not the case. Even if you uninstall the App the pages remain. This was important as I have had several Apps I installed that the company went out of business or pulled the app. To depend on an app developer for your whole store design is a risky venture and not one I was willing to take.
Support is excellent and any problems are resolved pretty quickly. If the Shogun team keeps going as they are I can only see this app getting better and better. Updates and improvements seem to come monthly. Great app and highly recommended!
This app has to be hands down the best apps you can add to your store. We use this app for all kinds of landing pages on our website and it allows you to add such a unique look to your site. You can really create anything you want with this app.
If you're on the fence, just pull the trigger. Shopify doesn't have a built-in way to make drag and drop pages and this really fills the gap... I'm actually surprised that Shopify doesn't just make this app a proprietary part of their system because it is SO useful.
The only caveat I have found is that if you want to use this to make custom product pages, it duplicates the product page which can lead to some logistical nightmares in the backend. So we don't use it for that, although we'd like to. It just makes things too complex for our customer services teams (we're a larger store) and if you make a mistake when saving the original Shopify product then the content you make with the app can disappear until you save the page on Shogun again after updating the Shopify page. This happens to us a bunch as we update inventory, pricing, SKUs, etc.
But this doesn't make it lose a star because it is so damn useful for all other pages. I'd be lost without this app!
After using them for 6 months, i have changed my rating to 5 star. The technical team really knows their stuff and will roll up their sleeves and help resolve whatever issue you are having. They are 100x better than shopify support (useless other than basic stuff), even better than klaviyo support and they are pretty good. The most important thing about shogun support (get the paid support, Worth more than the tool!) is they can execute! They can save you countless hours in trouble shooting. Whatever they cant do is usually a limitation of the tool shopify third party connection. They will try hard and thats what sets them apart. Best support of any app in shopify store. Keep in mind that most limitations are due to the shopify ecosystem… App is promising BUT I don't recommend it at all. If you even look at any production file in the editor, it will trash the theme and page look. You have to import into the editor. So you can't simply edit a page and it becomes a pain in the ass because the editor is not allowed to add code to the page by shopify. Thats why you have to import. so if you forget and go to a published page and open it in the editor, its trashed. Oh BTW if you use Rewind Backup app to restore the damaged file, it doesn't restore it because the extra code was added by Shogun. What it does do is restore the text that was saved... so you have to look for the code that was added and remove it.
Hey Pascal! I think Charles reached out to you, but it appears that this code is actually not coming from Shogun. All Shogun related code should be contained within a div with the class .shogun-root, and this piece of code is not. It appears to be coming from your theme. The issue was found in product.liquid file. We have gone ahead and fixed it for you as a courtesy. Shogun itself leaves a very light footprint, it's only a couple lines of code, and is easy to remove. This is one of our differentiators. Let me know if you need any more help :) - Nick (Cofounder, Shogun)
Update: In the meantime I had several contacts and also multiple attempts from different people at Shogun to assist me and to make it right (which really speaks for them). I still decided to uninstall their app. They helped to clean-up my site and removed any leftover code, too. Based on their eager to please customer service I would have given it another try with their app, but in the meantime we decided to walk a different route and there is no longer a need for us to use such an app/their app. I changed my initial rating from 1 star to 3 stars - because of their high interest to win me back and make it right. Their customer support seems to be excellent. I will leave my initial feedback below - so you can see where I was coming from and what happened initially. I had a VERY unpleasant experience with this app - BE AWARE!!!
I installed it to test and see what it does and it created ALL KIND of unwanted side effects!!
It modifies the HTML of your product in Shopify!! Even after you delete the test product page - their HTML code still is left in your product HTML - they don't clean up their @#$%! They even redirected one of my product URL and it took me some time to figure out how I could revert back to my original product listing/collection. Uninstalling their app does NOT clean up the changes they made to your Shopify store/pages/products!!! As I said - BE AWARE - if you like their app and stay with them - then you are probably ok, but if you just want to check it out and test it - I strongly recommend not to use one of your active products or pages and be aware that you have to do quite some clean up afterwards after you decide not to use their app!
Hey there, Denis! I apologize for the unpleasant experience you had with Shogun.
I can see you were communicating with my colleague, however, I also reached out to you in a separate email explaining this in detail and how we can help resolve the issue for you. Having said that, allow me to share a bit more information here.
It looks like you had deleted a few product pages that were imported to Shogun. We don't recommend deleting pages that are imported to Shogun such as the product pages. If you wish to move back to the original version of the page before the import, we have a feature called Revert Import that helps to restore the original version of any page you've imported into Shogun.
Also, when you uninstall Shogun from your Shopify store, all live pages remain live on the store. This is the reason why our code also remains in the theme to ensure that these pages do not encounter any issues. This is again, the reason why we suggest using the Revert Import option to undo any page imports.
However, we are more than happy to assist you with the removal of this code and I'd appreciate it if you could reach out to me via email so that we can assist you further.
Sweetan | Team Lead | Support
Shogun Page Builder
I just started using Shogun ...easy to understand and very intuitiv to use. Contacted service one time ...immidiate resonse ...I like it!
It takes some time to learn how to use Shogun - but ones U do - it works pretty good. I would love IF Shogun would work on simplifying stuff even further, especially i miss the option to drag and drop pictures on the website in one take....
An sich total coole App - leider wurden mir 39$ abgebucht trotz 10 tägiger Testphase und Deinstallation nach ein paar Tagen..ABER: Hab auf E-Mail Nachfrage alles schnellstmöglich erstattet bekommen - so wünscht man sich das. Top Kundenservice.
Hello Alexander- I replied over email, but just wanted to reply here as well. Sorry for the bad experience. We actually don't control billing at all- Shopify does. Looked like you had the app installed past the trial period. We'll gladly refund you. I'll keep an eye out for your email reply and we'll take care of you. Thank you. -Nick (Cofounder, Shogun)
Beware of the rating, a lot of false positive reviews! By far the worst experience we've had with any App on shopify.
We spent a lot of money and time on creating our product pages with Shogun, and Shogun later completely removed ALL the pages from our website!
And the customer support has been of no help other than assuring me "they can't do anything and they're really sorry".
Hi there,
Thank you for your review - I'm sorry to hear about the negative experience that you have had with Shogun.
When a store uninstalls Shogun we receive a request from Shopify to remove data that we store about the store - this is a requirement from Shopify to comply with GDPR data processing laws. We notify stores when this process is started to let them know that this process has begun and that their data will be removed in 14 days.
We have since rolled back on some of the data that is removed during the redaction process as we are aware of the inconvenience that this caused our customers who uninstalled during the period of first implementation and revision of this process (27th October 2020).
https://getshogun.com/help/en/articles/3978903-what-happens-to-my-pages-if-i-uninstall-shogun-on-shopify
To restore these pages, you can reimport them into Shogun using the search bar at the top of your Shogun dashboard - provided they have not been deleted from Shopify manually.
Sorry for the inconvenience.
Let us know if you have any other questions.
Karl | Team Lead, Technical Support
Warning! If you use this app and want to pause it so you don't have to pay the fee while not using it they will not do that. You have to delete the app and then after a couple months all your saved info is deleted. This means when you reload it and try to use it most of the information on each page is gone and you have to rebuild the majority of each page. Buttons, links to other pages and everything!
Hey Paul,
So sorry to hear that your pages were lost when uninstalling the app. In the past we kept all of your data on your account so that you can easily reinstall the app at anytime and manage your pages as if you never left. However, to be GDPR compliant, Shopify has instructed us to remove data from the users account. After 14 days, the data from the account is removed and will be lost. We send out an email to every user that uninstalls warning them of this change.
We understand that this is frustrating and I have passed along your comments to my team. We are looking into different options that we can provide to make this process better for our users. We greatly appreciate your feedback.
I've reached out to you via email and would love to hear back from you.
Kalen | Team Lead, Support
Shogun Page Builder