Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
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Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the past 2-3 years.
Hi, Lyne!
Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, thank you!
I am sorry for the issues you are experiencing. A member of our team will be reaching out to get more information about these issues and reviewing any prior communications that you have had with the team to ensure that any outstanding issues are resolved as efficiently as possible.
We do currently have a 24/7 support team who are always on hand to offer support. While chat support is not available on all plans, we strive to have a fast response time of fewer than 4 hours, though this is often much faster but depends on volume.
We look forward to having the opportunity to work with you to make your experience with Shogun a better one and appreciate your cooperation in working through the issues that you have been experiencing.
Karl | Manager, Technical Support
While the plugin does a good job with standard page creation there are limitations when editing product specific pages. The contact form that comes with Shogun is too basic and doesn't have enough options. Depending on what font you use in the text boxes you may experience issues with your font reverting back to default web fonts while viewing your pages on different browsers and devices. There are a few other kinks that need to be ironed out before the subscription price can be fully justified.... however I will say that the Shogun team has been great at responding to my concerns and providing short-term solutions while they improve their platform. All in all, out of the other available page builders for Shopify I found Shogun to be the most user-friendly with minimal bugs. I would love to see the Shogun team look at Visual Composer plugin for Word Press for inspiration as they have built a pretty robust page builder for that platform. Keep it up!
I would use the Shogun app again, and I would recommend it. Having experience using Leadpages, I understood the basics of how landing pages work, but it did take some time to learn how to use Shogun within the context of a Shopify store which uses apps. There is a slight learning curve, however, if you take the time to watch their tutorial videos (sometimes more than once), you will eventually get the hang of it. It only took me a few days of solid practice to get to a point where I felt I could get the look and feel of my landing page right. I think there is some room for improvement regarding the drag and drop feature of the landing page elements. If I needed to move a section (box background) from the bottom to the top of my page, then I had to drag it into another section and keep working my way up, section by section, until I got to the top. I'm not sure if that was a browser issue (Google Chrome), but it would be nice if the landing page automatically scrolled up as I tried to drag each section. I like the Layout tab because it allows me to more easily select sections of my landing page to edit them (especially once you have so many elements in a box background that it makes it hard to actually select the box background only). It would be even better if they had a drag and drop option on the Layout tab as well, so I could quickly rearrange my landing page without having to scroll up and down the landing page itself. All-in-all, I thinks it’s a good addition to any Shopify store.
If you care about ranking on the search engines do not use this product. The code slows down your site to a crawl. I was ranking #1 on Google on all 4 of my target keywords. After a few weeks of adding the code to my site the rankings dropped off completely. This product cost me hundreds of thousands of dollars in sales. It took me a while to figure out what was the cause, but I had my developer remove the ShoGun code and I started ranking again within a week or two. DO NOT USE THIS APP. It's great for A/B testing and making quick website changes, but it will kill your chances of ranking in organic search. I repeat stay away. I asked their developers and they said it was SEO friendly, but it clearly was not.
Hey David,
I'm really sorry to hear that you've had this experience with Shogun Page Builder. We know that SEO, search ranking, and site speed are important metrics in growing your business. Given what you've said about what changed on your website, I too would have questions.
We would be thrilled to have the opportunity to make things right. We don't have a full understanding of the issue just yet, but we would appreciate the chance to jump on the phone and learn more.
We've sent an email your way and I spoke with Leslie on the phone and left a number I can be reached at directly. Feel free to give me a call anytime. Would love to hear from you.
Kalen | Team Lead, Support
Shogun Page Builder
I was excited to use this for my product pages. Unfortunately, it doesn't seem to work with non-sectioned versions of Parallax. I left it installed and continued to manually code my page. Later, I deleted the app and my new product page is gone.
Hey Victor- Sorry to hear you had a negative experience with Shogun, but we can help! Shogun works with almost all themes, and it does work with the Parallax theme. We have reached out to you, but have not heard back in a while. Please email our technical support team so we can help get you sorted: support@getshogun.com. Looking forward to solving this with you. - Nick (Cofounder, Chief Product Officer)
*** Oct 10 update *** Edited to add a star because I received a full refund, but the developer’s reply is misleading. I can certify that the page format gets lost as soon as you remove the app, without having touched the page at all after uninstalling. I simply refreshed the live page on my site and saw it lose all the formatting at once.
Still do not recommend the app, even though the support seems reactive. The price is ridiculously high and the plan is to get people stuck paying forever for something that could be done as a one-shot for the price of a single month charge. Unless you create new pages very often, it’s not worth it.
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Here’s the only important thing you should know : if you create any content using this app, you will be stuck paying 40$ or more each month, FOREVER.
If you delete the app, you'll lose all the formatting because it has its own coding format which only works as long as you’re paying. That is, of course, not made clear at all in the app info nor the Help pages.
Hello Sarah- sorry to hear about the frustration. I reached out via phone and Jana emailed you. You do get to keep your pages, even when you uninstall Shogun. However, if you make a change to the page in Shopify's editor, their editor overrides Shogun, and this can break the page. Unfortunately we have no control over this. If you leave the page as it, it will stay live, forever. You can reinstall anytime to edit. Happy to issue a full refund for your inconvenience. We also reset your free trial period. If you login and re-publish your page, it will fix it. Hope you had a good weekend. - Nick (Cofounder, Shogun)
I honestly don't understand why this app has such great reviews! My main issue for hating this app was when I was finally done creating my design and carefully laying it out - Looks good to preview - Then you go to publish and look at your live page and its a completely its different scale and looks like crap. I tried to make it work but its a guessing game what your page builder will look like from preview to publish. For $99 a month this should work better! Thanks for wasting my time. Please don't spend your money on this app people!
Hey Meagan,
Thanks so much for speaking with me on the phone. We're glad that you're willing to give us a second change and we really appreciate your patience while we continue to investigate this issue.
I've left you a voicemail today providing more information as we continue to work on this. Please feel free to send us an email at anytime. I will reach out to you by phone as soon as I have more information regarding this.
Thanks again,
Kalen | Team Lead, Support
Shogun Page Builder
Updated: The Shogun team has been helpful in making this experience better by being very attentive and thorough. I still think that there should be an affordable version for small businesses. Please let me know when you improve your forms. Thanks
PREVIOUS REVIEW
This app works fine but it is NOT AFFORDABLE to keep on your page so you might as well not use it unless you are never going to make edits again! The forms in the app are HORRIBLE and they stop working after you uninstall the app so its a waste of time to use them in the first place. You should make an affordable option for individuals!
Hey Arielle,
Our support team has reached out to you and left a voicemail and sent an email as well.
We are so sorry to hear that you have not had the best experience with Shogun. We appreciate all of the feedback and would love to hear about any suggestions you might have for improvements to the forms element.
We would love to find a solution that works for you and your business. If you could please respond to the email at your earliest convenience, we would greatly appreciate it. We will try giving you a call tomorrow to see if we can reach you.
Kalen | Team Lead, Support
Shogun Page Builder
It is very bad to use. After uninstalling it, it added a bunch of unnecessary template files to my website, which I cannot delete.
Hey there, Jason.
While we appreciate the feedback, I want to let you know that I found no support interaction about this. If you have any questions or doubts about the same our support team would have answered them and also guided you in the right direction for how to remove Shogun code.
Every app or a page builder app will require some additions to the theme in order for the app and the pages or the content to function. Shogun adds minimal files or code and that is to ensure your pages continue to work when the app is uninstalled, this is expected behavior. But, you can always follow the steps to remove the code without causing any issues.
As suggested, I don't see any support interaction from your end. You installed the app 6 days ago and uninstalled.
However, please feel free to write to us at support@getshogun.com or reply to my email and we can help guide you on how to remove the code from your store.
Thanks.
Sweetan | Client Services
Shogun
We've been using Shogun for our e-commerce projects, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to create high-quality, conversion-driven landing pages without requiring extensive coding knowledge.
One of the standout aspects of Shogun is its seamless integration with our store.
Additionally, their customer service is top-notch. Whenever we’ve had questions or needed assistance, their support team has been responsive, knowledgeable, and always ready to help.
If you're looking for a reliable, intuitive, and well-supported page builder for your e-commerce store, Shogun is an excellent choice!
Hi there, this means a lot to us. We appreciate you taking the time and leaving us a review. Your feedback helps us to improve the app and your overall experience.
We are happy to hear that Shogun has been an integral part of your e-commerce projects and that we have helped to create high-quality, conversion-driven landing pages.
Our support team strives to ensure you have a great experience with Shogun and we will be here to serve you again.
Thanks for your love, support, and recommendation. :)
Sweetan | Client Services
Shogun