Reviews (1,974)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

March 2, 2022

I'm using this app since several weeks now, and it really help me to develop new custom pages. The app offers many functionalities and it is very simple to play with it. I had to contact the technical team and they were very reactive. A true pleasure.

lundi
France
3 months using the app
Shogun Labs, Inc. replied March 2, 2022

Woohoo! Glad to hear you've developed new custom pages using Shogun Page Builder :-)

It was a true pleasure speaking with you as well - just let us know if anything else comes up!

Kalen | Team Lead, Support
Shogun Page Builder

March 9, 2023

Great app for building custom landing pages. We are using the app for around two years now and are very happy with it. The support team is amazing - quick to respond, very nice and so helpful! Over time, we had several questions and each time the customer service was 10/10!

Cradle Studio
Germany
Almost 2 years using the app
Shogun Labs, Inc. replied March 10, 2023

Thank you so much for such kind words and the review, Julia. 🙂

We are super glad to hear that Shogun has been great for building custom landing pages. We are happy to be able to serve you for 2 years and we will look forward to serving and assisting you in the future as well. We greatly appreciate your business and support.

Our support team is always here to assist you and I'll be surely sharing the feedback with the entire team.

Please let us know if there's anything we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

May 12, 2023

I use Shopify/Shogun for my company and I don't have a lot of skills in website.

Although, the team is really responsive and patient toward with me for all of my questions,concerns that I have.

I worked with Sweetan a lot and Leah and they are both very kind to help me with my problems.

Thank you so much with that!

Mudra espace sportif
Canada
Over 5 years using the app
Shogun Labs, Inc. replied May 13, 2023

Thank you so much for leaving us such a nice review, Ève. 🙂

We sincerely appreciate your feedback and are happy to hear that you are having a wonderful experience with our app.

It is always a pleasure to connect with you. I am glad I could help you along with Leah. We'll continue to do that in the future as well. Please do let us know if you have any further questions. Thanks! 😊

Sweetan | Client Services
Shogun Page Builder

September 30, 2022

Ich nutze die App um einfach Anpassungen und das komplette Layout des Shops an zu passen. Nach kurzer ein Arbeitung ist die App sehr einfach und Inovativ. Ich finde es auch ein leichtes hier die Anpassung für Mobile Endgeräte zu machen. Und der Support ist auch super klasse. Schnell erreichbar und immer die richtige Antwort parat.

Dr. Bauer's
Germany
4 months using the app
Shogun Labs, Inc. replied October 1, 2022

Wow! 🤩
Thank you so much for leaving us such awesome feedback, Christian!

We are glad that Shogun has been easy to use, simple, and innovative for your requirements and that you are having such a good experience with the app and our support team. Thank you so much for your support.

We'll be happy to assist you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

May 15, 2023

Without "Shogun", the page would no longer be possible. It is a very useful application.
When I renewed the design theme, there was a problem with it, but they were able to fix it right away.
I was expecting it to take a long time to fix the problem since I was inquiring by email from Japan, but the problem was solved in a few minutes.

R×L(アールエル) 公式 Online ショップ
Japan
Over 1 year using the app
Shogun Labs, Inc. replied May 16, 2023

Hi there, Ken! Thank you so much for leaving us such a wonderful review. 🤩

We are very glad to hear that Shogun has been an important app when it comes to designing and creating pages for your store and that it has been helpful.

Our support team always ensures that we resolve the issue or guide you in the right direction in a timely manner. It was great to communicate with you and we'll continue to assist you in the future as well.

Thanks for your support. 😊

Sweetan | Client Services
Shogun Page Builder

April 11, 2022

I needed to have an urgent solution to a problem I was facing. They responded literally immediately, tried to find out what was exactly the problem and showed me a solution. I am happy with their great customer service! I am also satisfied with all the functions the app has. There are many variety of things you can do without having specific knowledges. Thanks shogun!

えぞ麦酒
Japan
Almost 2 years using the app
Shogun Labs, Inc. replied April 11, 2022

Hello there, Nakayama! 😊 Thank you so much for leaving us a review.

It was nice to chat with you earlier and we sincerely appreciate your love, support, and feedback. We are super happy to see that you are having an amazing experience with Shogun.

Our support team is always happy to assist you and we'll look forward to helping you again in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

August 4, 2022

Recently I had a problem and needed to contact the support team. I filed an incidence and got an answer in minutes, from there as soon as I was asking I was getting clear, helpful, and quick answers! I've been working with Shogun for the past couple of months and I find it intuitive although I'm not a professional web page builder. Thanks Rhys, from customer support team!

Carlett Store
Spain
3 months using the app
Shogun Labs, Inc. replied August 4, 2022

Thank you so much for this review, Antonio! We're so happy to provide support when you need it - we'll pass along your great feedback to Rhys. We're glad that Shogun offers you the option to make custom pages without a ton of developer experience. Let us know if we can help in the future.

Allison | Manager | Support
Shogun Page Builder

May 12, 2022

Ho usato quest'app per costruire delle pagine nel mio negozio shopify. è abbastanza intuitiva anche per un principiante e soprattutto l'assistenza è velocissima. Ho chiesto un paio di informazioni tecniche per risolvere dei problemi di allineamento nella creazione dei contenuti e mi hanno mandato delle spiegazioni chiare in un tempo velocissimo. Complessivamente soddisfatta!

Mustela
Italy
7 months using the app
Shogun Labs, Inc. replied May 12, 2022

Thank you so much for taking the time to leave a review! That's so nice to hear that you found Shogun Page Builder to be intuitive. We appreciate the kind words about your support experience. I'll pass those along to the team :-)

Kalen | Team Lead, Support
Shogun Page Builder

June 13, 2023

I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify.
The support is super fast and very kind, and in no time my issues were resolved.
The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.

PerlineBeads
Switzerland
About 2 months using the app
Shogun Labs, Inc. replied June 14, 2023

Hi there, Monica! Thanks for leaving us such a nice review. 🤩

We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team.

Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you.

And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊

Sweetan | Client Services
Shogun Page Builder

June 27, 2023

質問するとすぐに返信があり、問題解決の提案をしてくださいました。
作成中のページを直接見てもらえるので、より詳しく原因がわかります。
わからないことがあれば質問してみるのがいいと思います。
彼らはとても親切で丁寧です。

When I asked a question, they replied immediately and offered suggestions for solving the problem.
Since they can look directly at the page being created, they can see the cause of the problem in more detail.
If you have any questions, it is a good idea to ask them.
They are very helpful and courteous.

XEXYMIX 日本公式オンラインショップ
Japan
6 months using the app
Shogun Labs, Inc. replied June 30, 2023

Hi there, Thank you so much for leaving us a review and sharing your honest feedback. 🫶

We always strive to ensure we can share an answer or a resolution in a timely manner and I am happy to hear that our team was able to assist you. We'll look forward to assisting you again should you bump into any issues or have any further questions.

Thank you so much for your support. 😊

Sweetan | Client Services
Shogun Page Builder