Reviews (77)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 17, 2019

This app just "saved" a sale for me.
It is great.
Honestly, I don't usually take the time to write reviews but this was awesome.

Designs by Royi .B.
Israel
Over 2 years using the app
HMS Commerce replied December 17, 2019

Thanks Royi! We just checked out your site - it looks amazing. What great designs you have. Love the Air Show Bomber Jacket! If anyone is looking for fresh designed clothing, check out this site!

Edited March 27, 2021

Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema

Baby on Board
Chile
Over 2 years using the app
October 26, 2020

Perfect comunication on time. They are really honest and correct, always trying to help in a straight way. Thanks for creating this App

Platonic Jewels
Spain
About 1 year using the app
HMS Commerce replied October 27, 2020

Thanks Jamila. We love your insect jewelry and really look forward to keep working with you. Can't wait to see what you get up to.

February 15, 2017

This app boosted my sales by almost 20%. I call all my abandoned cart customers right away and it helps close deals

Highly recommend

Venommotorsports
United States
3 months using the app
March 4, 2021

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

Minka - Moda con Impacto Social
Chile
About 2 years using the app
October 30, 2020

Best app for recover sales. We use WhatsApp and it works perfect. Support is also really good! We recommend this app for sure.

StudioMusic.cl
Chile
Almost 2 years using the app
HMS Commerce replied October 30, 2020

Thanks for the review Carlos. You have a really cool store there in Chile, I'm sure your products sell themselves! We wish you all the best and don't hesitate to reach out if you need anything. Thanks!

April 8, 2021

Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

bhorganic
Mexico
8 months using the app
May 4, 2018

How has anyone not thought of this before? Genius. I'm literally recovering thousands of dollars more each week because of this app. THANK YOU!!!!

Belmonte Bikes Ltd
Canada
11 months using the app
December 20, 2018

Its really helpful, thanks for the app, here in Chile theres a lot of people happy :) I recovery a lot of abandoned checkouts, I totally recommend

Amman Tea Blends
Chile
About 5 hours using the app
December 13, 2019

One of the very helpful apps, Just one thing is that it shows some orders or abandoned cart messages very late. Other than that it is a must-have plugin.

OdiKala
India
Over 2 years using the app
HMS Commerce replied December 13, 2019

Thanks for the feedback! We're currently working to improve the speed of alerts now. We attracted a lot more installs than we anticipated the last year and a half and it slowed our servers down a lot. Being a mostly free app, it made it harder to afford the faster processes and the bigger loads. We are planning on upgrading our technology across the board in the coming months so stay tuned! Thanks again for your support, I know you've had our app installed for almost three years now, and we hope to keep you on board for much longer - lots of new exciting features are on their way ;)