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Don't bother updating to the new version, doesn't work
Wow!!! This new app works awesome! Thanks!
Exactly what everyone says, ever since the update the counter doesn't work anymore, completely worthless.
werkt gewoon goed
Terrible. Has worked fine in the past (even though it randomly spazzes out and cycles through every number in every reel from time to time). Two days ago it just stopped reporting numbers, then it cycled through all the numbers repeatedly and was blank slots in each position. Unplugged and plugged in, still does nothing. Now Shopify "apps" section just gives an error message. Believe all the one-star and complaint reviews on here.
Hi there,
Thank you for your feedback, and we're truly sorry to hear your device has stopped working, especially after it had been functioning well previously. The cycling, blank display, and the error message you're seeing in the Shopify apps section are all things we want to look into right away.
Please reach out to us directly at supply@shopify.com and our team will prioritize getting to the bottom of this for you as quickly as possible. We appreciate your patience and want to get you back up and running.
Sucks! The old app started bugging out ever since they introduced this app. I installed this one and now my counter no longer works because they are using the token instead of the JSON URL. FIX THIS OR I WILL CHARGEBACK THE COUNTER.
It doesn't work, as others have stated. The main issue is that it does not reset at the end of the day. Seems like such a simple fix, yet Shopify doesn't care to fix it. Insane.
We’re sorry for the frustration here and appreciate your feedback. We have identified this issue and have resolved this error. You should now see the correct number on your Counter. As a reminder, please always ensure you are on the latest version of the app. If you are still having any challenges, please don't hesitate to reach out to supply@shopify.com.
Works great! Now triggers within seconds of an order coming in, and stays accurate. Thank you for updating this, Shopify!
