Reviews (751)

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with a clean, reliable interface that “does what it should.” It’s praised for capturing emails, leads, and custom customer data via pop‑ups and simple forms, helping list building and sometimes boosting sales or conversions. Features like multilingual support, email notifications, and integrations are appreciated, and many see it as a must‑have, budget‑friendly starter solution.

November 25, 2024

leider nicht für mehrsprachige Shops verwendbar.

Mascosana
Germany
About 1 hour using the app
November 22, 2024

Formulier valt steeds uit op landingspagina:(

imanitheboutique
Netherlands
7 months using the app
Shopify replied November 25, 2024

Hallo,

Om je pop-up formulier op je landingspagina in te stellen, moet je de thema-app-integratie inschakelen. Bekijk deze screenshot voor hoe je dat doet.

https://screenshot.click/25-56-4h5h9-qmano.png

Je kunt er ook meer over lezen in de hulpdocumentatie. https://help.shopify.com/manual/promoting-marketing/create-marketing/forms-app/create

-- Kyle

October 24, 2024

Quiero cambiar el ancho de los campos, pero no puedo ¿Cómo puedo hacer esta modificación?

Global Ultrasonido
Chile
1 day using the app
Shopify replied October 28, 2024

Gracias por su reseña. En este momento, ajustar el ancho no es posible, pero apreciamos enormemente sus comentarios. Sin duda los tendremos en cuenta mientras trabajamos en mejoras futuras de nuestras características de personalización.

- Kyle

August 30, 2024

No translations features makes it useless, really.

The Object
France
About 2 hours using the app
Shopify replied September 5, 2025

Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages

June 23, 2024

I can't find the data that the user filled in through the form

Daxiongmao-store
China
3 days using the app
Shopify replied June 25, 2024

Hi, there! Thanks for taking the time to complete a review for the Forms App! You should be able to see the information provided by your forms by following these steps from this help document (https://shopify.link/35og):

From your Shopify admin, go to Apps > Forms.
On the Overview page, do either of the following:

To view the submissions for all of your forms, click Total submissions in the metrics section.
To view the submissions for a specific form, click the title of the form that you want to view, and then click Submissions in the metrics section.

If you need some additional assistance with accessing and managing your forms, please reach out to our Support Team using this link: https://shopify.link/vRnL. -Imogen, Shopify Support

January 31, 2024

Very good app, but you must change double click to open/close form.

Zerince Kuyumculuk
Türkiye
5 months using the app
January 8, 2024

is there anyway I can customize the popup style?
This app doesn't look good, what should I do if I want to change the popup size or the font size or something else?

uNeat
United States
14 days using the app
Shopify replied January 10, 2024

Hi, there. Thank you for reaching out. While you cannot target the font size or form size specifically, there are may style changes you can make to better match your store. Check out our official documentation here: https://shopify.link/DYAY. -Olivia, Shopify Support

October 17, 2023

I cannot translate the Pop-up. Is there any way to do it?

Kiisbeauty
Germany
11 days using the app
Shopify replied November 3, 2023

Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages

July 26, 2023

Bitte liebes Shopify Team: Arbeitet endlich an Features und Fixes... Es kann nicht sein, dass die Form 100 Mal aufpoppt (exit intent), wenn der Kunde es schon geschlossen hat!

Barista Royal GmbH
Germany
4 months using the app
December 22, 2022

It's a good app, but it misses the translation. Not every Shopify user's native language or client is an English-speaking customer.

Best-Beardcare
Netherlands
7 days using the app