Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

July 27, 2023

We've been using Tapcart for over a year and couldn't be happier with the service. The dashboard is user-friendly and has great customization options. We're able to keep our brand kit adjacent to our online store. Our customer service rep is the best and so helpful. Highly recommend!

Helpsy Source
United States
Over 1 year using the app
Tapcart replied July 31, 2023

We're so happy to hear about your positive experience with Tapcart! Thank you for leaving a review and for your recommendation; it truly means a lot!

Edited May 16, 2025

We highly recommend Tapcart. We've worked with them for three years, and they consistently deliver on timelines and provide outstanding support. Our dedicated Customer Success Manager has been with us from the start and offers valuable, tailored recommendations that help drive revenue and improve the customer experience.

Tapcart is proactive and collaborative, always coming to meetings with smart ideas to support new features and align with our brand goals. They've become an essential part of our tech stack.

WelleCo Australia
Australia
Over 2 years using the app
December 16, 2025

Our account manager Stacey truly goes above and beyond. She consistently keep us updated on the latest features and improvements, make sure we understand how to implement them properly, and are always available whenever we need support. That level of proactive communication and accessibility makes a huge difference and has helped us get the most out of the platform. Highly recommend!

Woxer
United States
About 2 years using the app
Tapcart replied December 17, 2025

Thank you for the thoughtful review! We’re so glad Stacey has made such a strong impact with her proactive communication and guidance. It’s great to hear that her support has helped you get the most out of Tapcart’s latest features. We appreciate your recommendation and look forward to what’s ahead!

December 16, 2025

Tapcart is great! Super easy to set up, extremely customizable, and well integrated with the rest of the Shopify tech stack. Our customers love it too. And our CSM is great to work with and super responsive. Highly recommend.

Vitality
United States
Over 2 years using the app
Tapcart replied December 17, 2025

Thank you for the kind words! We’re so glad to hear Tapcart has been easy to set up and customize, and that it’s fitting seamlessly into your Shopify tech stack. It’s also great to hear your customers are loving the app experience. We appreciate the shoutout to your CSM. We’re lucky to have such a dedicated team supporting your success!

December 8, 2025

Jacob H. (our Account Manager) went above and beyond this year to help us with our BFCM promo. We needed help during the evening and on the weekend and he dropped what he was doing to help resolve our issues. Very grateful for his help!

Lashbox LA
United States
About 7 years using the app
Tapcart replied December 12, 2025

Thank you for the kind words! We’re so glad Jacob's dedication and responsiveness during a high-stakes moment like BFCM made a meaningful impact. It’s that kind of above-and-beyond support we strive for. Thank you for letting us be part of your success!

November 13, 2025

Had THE BEST experience with the implementation process. Very responsive and helpful. Tapcart made it super simple and fast. So happy that we went with this company.

Relentless Rebel Apparel
United States
About 2 months using the app
Tapcart replied November 19, 2025

Thank you for the kind words! We’re so glad your implementation experience was smooth and hassle-free. We’re excited to keep supporting your journey!

October 7, 2025

Cole and the Tapcart team have been awesome, always sharing updates, guiding us on best practices, and helping our mobile app grow. Great support and a great platform, thank you!

Acre Gold Now
United States
About 3 years using the app
Tapcart replied October 9, 2025

Thank you for the great feedback! We’re so glad to hear Cole and the team have been helpful in guiding your mobile strategy and sharing best practices. It’s exciting to see your app continue to grow, and we’re grateful to be part of the journey!

October 1, 2025

Tapcart has been great at guiding us through this mobile app journey and all the different ways of upgrading our user experience for our customers. We appreciate the consistency, responsiveness, and care that they put into helping us navigate this platform.

Cole has been particularly helpful in this process and we are so grateful for all he shows us and introduces to us!

Alabaster
United States
Almost 2 years using the app
Tapcart replied October 9, 2025

Thank you for the kind words! We're so happy to hear Tapcart has helped elevate your mobile experience and that our Cole has been there to guide you every step of the way. We’re excited to keep supporting your growth and helping you unlock even more ways to engage your customers!

May 22, 2025

Tapcart has been a game changer for our brand! The app is super easy to use and made launching our mobile app way smoother than expected. Big shoutout to our account manager Kenia—she’s been amazing to work with. Super helpful, always on it, and genuinely cares about our growth. Couldn’t recommend Tapcart more!

Thats So Fetch UK
United Kingdom
Over 1 year using the app
Tapcart replied June 2, 2025

Thank you for the awesome review! We're thrilled that Tapcart helped make your app launch smooth and impactful. We're happy Kenia has been such a helpful partner to your team. Can’t wait to see what’s next for you!

May 19, 2025

We've enjoyed using Tapcart. Their team has been extremely helpful and insightful throughout the process.

Foria
United States
Over 1 year using the app
Tapcart replied June 2, 2025

Thanks so much! We’re happy to hear our team has been helpful and insightful throughout your Tapcart experience. We’re excited to keep supporting your mobile success!