Reviews (380)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
August 10, 2024

Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!

Easy one click to print, you can customise the code with chatgpt no issues!

Campervan Builders
Australia
2 months using the app
August 8, 2024

Sick and tired that they keep changing the software without consideration of the customer's needs! Just leave as it was! I should not get another app to get your app to work! Our POS receipts are all over the place and not as before! So frustrating! :-(

VisAbility Ltd - Living Aids
Australia
38 minutes using the app
Shopify replied August 14, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support

August 6, 2024

Worked great for me! There were a few areas I had to fix but other than that, moving from legacy to this app was fairly easy.

Dyeing for Cross Stitch
United States
About 1 month using the app
August 5, 2024

The App was easy to install and we were able to transfer our current template styles across easily. No issues whatsoever.

Ultraderm
Australia
43 minutes using the app
July 22, 2024

Initially it wasn't easy to figure out the changes, but after figuring out it is working great better than before.

Shan and Toad - Luxury Kidswear Shop
United States
9 days using the app
July 8, 2024

You have to give people the code. The old templates dont work.

SheWantsTheISRD
United States
About 2 months using the app
Shopify replied July 10, 2024

Hey there! In order to assist with your template migration we've updated our Help Docs to include guides on how to migrate. Please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here if you need additional support: https://shopify.link/YWD7. -Shay, Shopify Support

Edited August 16, 2024

Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.

Very annoying.

Underpinner Spares
United Kingdom
3 months using the app
Shopify replied July 3, 2024

Hello!

Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.

To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.

June 28, 2024

Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.

Dezi & Roo
United States
17 days using the app
Shopify replied July 3, 2024

Hi, there.

Thank you for reaching out and sharing your experience.

We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.

If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

June 26, 2024

Migrating customized template doesn't work.

Pink Montessori
United States
About 1 month using the app
Shopify replied June 28, 2024

Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support

June 15, 2024

HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10

Hats Scarves and More
United States
About 1 month using the app
Shopify replied June 18, 2024

Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support