Reviews (380)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
June 16, 2024

I have been using it with custom templates and works flawlessly everytime, thanks

Banjaaran Studio
India
About 1 month using the app
June 15, 2024

Those who do not know how to code should stay away and those who know how to code on shopify - this app works like a charm !

Entangle
India
32 minutes using the app
June 13, 2024

thank you for making it easy to import previous template
much appreciated

Mirabelle Jewellery
United Kingdom
28 days using the app
June 13, 2024

Can now import templates from old version. Took 2 mins to set up as I had it before. All works fine.

The Secret Bookstore
Ireland
4 minutes using the app
June 12, 2024

All my templates imported fine from the old app. No issues printing either. Seems to load much faster - what's to complain about?

SICC Online Retail Store
Canada
1 day using the app
Edited June 12, 2024

After a long winded process in transferring my existing tempates, the problems have been solve and it works as it should.

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
13 days using the app
Shopify replied June 11, 2024

Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. We are always looking to improve, so we appreciate you taking the time to explain your pain points with our app. -Emily, Shopify Support

June 4, 2024

I don't think I've ever been more mad at a developer than I am at the Shopify devs right now.

They've bugged the legacy invoice generator and are too stupid to just roll it back like any other platform would do. The fact they apparently don't have regression testing for the biggest e-commerce platform on Earth is mind boggling.

Puha Express
New Zealand
31 minutes using the app
Shopify replied June 11, 2024

Hi there! Thank you for reaching out and sharing your review. We appreciate your input, and I want to assure you that your comments are valuable to us. We will share your feedback with our product development team for review. - Moira, Shopify Support

June 3, 2024

I just installed the new App, and I have to say everything about it is extremely craptacular. Halfbaked isn't even a remarkedly close comparison. Raw and still mostly frozen is a better description. I can't believe anyone would consider this App ready for deployment. The type is microscopic. I can code but finding where to try and make changes is anything but obvious. Changes like this make me wish we hadn't gone with Shopify.

coloradopen
United States
10 minutes using the app
Shopify replied June 10, 2024

Hello! Thank you for taking the time to leave us a review for the Shopify Order Printer app. We appreciate the feedback you've provided us here regarding the launch of this new version. I've gone ahead and passed along your feedback around the 'type' and it's current state to our Team for their consideration. If you're lookig for some assistance with making changes to templates, you can refer to our Help Doc (https://shopify.link/yerM) that includes some helpful examples of what to change to achieve specific results. You can also reach out to our Support Team directly if you encounter any issues while using the app: https://shopify.link/vRnL. -Imogen, Shopify Support

June 3, 2024

The update is not friendly at all. We've not been able to transfer templates suitably, and the consistent issues between the legacy printer, and the updated version is horrendous.

Munji 4x4 Accessories Pty Ltd
Australia
19 days using the app
Shopify replied June 10, 2024

Hi, there. Thanks for your review of the Shopify Order Printer App. If you're experiencing issues with transferring your template to the new Order Printer App, please refer to our Help Doc for assistance: https://shopify.link/ABVA. If you experiencing any additional issues, or need some more support with making this migration, reach out to our Support Team here: https://shopify.link/vRnL. -Imogen, Shopify Support

June 1, 2024

There is absolutely no reason to change, and this breaks templates that we paid to use. Shopify, please include a legacy for mode so sellers aren't forced to completely redevelop templates.

Wayfarer Creations
United States
17 days using the app
Shopify replied June 3, 2024

Hi Wayfarer Creations, thank you for your feedback and your review. We understand changing apps and updating your templates can create extra work and take extra time. The new app architecture is designed to allow for more functionality and updates in the near future. We have some great information on transferring your templates over to the new app in our Help Center: https://shopify.link/18NL. Our authenticated chat team is also happy to assist with any issues you might run into. -Shay, Shopify Support