Reviews (380)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
June 5, 2024

This app is a desaster. I tried to use the template of the old order printer app which I was using now for years and have translated it, since my shop is in German. The new version just deletes my translation. When I copied my translated template from the old version of Order Printer to the new version it didn't work. Please stop dictating customers which app to use if you don't have the minimal of foresight that there are people acting in a different language than English.

Scala Die Klingen-Boutique
Austria
44 minutes using the app
Shopify replied June 11, 2024

Hi, there! Thanks for taking the time to review the Shopify Order Printer App.

We recognize the effort you've put into tailoring the Order Printer templates to fit the unique needs of your business. As you probably noticed, legacy custom templates, while fully supported, are currently not automatically migrated to the new Shopify Order Printer app.

To assist you with this transition, we have updated the Migration guide here: (https://shopify.link/Gxo2) to include examples for the most common customizations. -Maz, Shopify Support

May 27, 2024

The ability to change the output with HTML or Liquid is excellent. No other e-commerce service offers this level of freedom. Invoices could be created in a specified format.

Only one feature was reduced. That is that when you output a file as a PDF, it is output with the same file name. In the old 'order print' the order number was included in the file name, so there was no risk of overwriting the file.

Thanks to the development team for a great programme.
Please keep improving it.

SEKISUI J-SHOP
Japan
About 24 hours using the app
May 27, 2024

Install and use is easy. What i am missing is the integration with adapt. No localisation and it does not use the store language.
For who is not able to code just do like i did. Create a page in your shop, change to the html view, paste the code of your slip, invoice whatever you want to modify and change to edit view.

Make you changes avoiding to cancel any field, change to the html view copy your code and paste it in your printer template. DONE

Il mondo di Wit
Italy
About 1 hour using the app
Shopify replied June 2, 2024

Thank you for sharing your experience and suggestions for other stores using the app! I am happy to share your feedback with our developers regarding integrating with Shopify Translate & Adapt. -Sophia, Shopify Support

May 24, 2024

Missing: order. shipping name, tax percentage, shipping method.
Nog showing: paid by (outside the table), ebay tax.
Still no footer, which is quite normal on invoices.

Tropical Centre
Netherlands
1 day using the app
Shopify replied June 1, 2024

Hi, there! Thanks for taking the time to leave us a review for the new Shopify Order Printer app. If you're attempting to migrating your template to the new app, and data is not appearing as you expect, please refer to our Help document we've crafted on migrating templates: https://shopify.link/18NL. If you're still experiencing issues with your tempalte after consulting the help doc, please reach out to our Team directly for additional support: https://shopify.link/vRnL. -Imogen, Shopify Support

May 24, 2024

Ich bin schwer genervt, war in ewigen Chats, habe natürlich keine versierten HTML-Kenntnisse und verzweifelt versucht unsere Invoices B2B und B2C mit dieser App wieder hinzubekommen. Ein Albtraum, der viel Zeit kostet für bitte was? Ich verstehe nicht wirklich was diese neue Order Printer App soll? Gut fände ich, wenn man wählen könnte, ob man die neue installieren möchte oder einfach seine "alte" und bestens funktionierende weiterhin nutzen kann.

cute stuff GmbH – decorate your life
Germany
About 1 hour using the app
May 23, 2024

Zag erg op tegen het moeten aanpassen de liquid templates. Na een uurtje worstelen bleek dat erg mee te vallen. Een echt probleem is het kleine voorbeeldschermpje, dat niet 1:1 het printresultaat laat zien, en bovendien op een zo kleine schaal - klein lettertype - dat je er maar weinig aan hebt. Vraagt aandacht. In legacy kon je bouwen op het printvoorbeeld - handig wanneer je een template wilt, of zoals bij de transitie móet aan passen. Werk aan de winkel

depeperwinkel
Netherlands
7 days using the app
May 22, 2024

Another senseless move by Shopify. Do not touch if it's working! You made it even worse! Variable mapping page does not have the variable SKU!!! Shopify is pushing us towards other options in the market! They are completely deaf to complaints. Why pay 2% for such arrogance?

TurkishCarParts.Com
Türkiye
About 6 hours using the app
Shopify replied June 1, 2024

I appreciate you expressing your frustration with the recent changes. Please know that our developers take this feedback into consideration for future updates. -Sophia, Shopify Support

March 15, 2026

The App was clear to me and very easy to download. A good experience.

Esteemed Antiques
Netherlands
15 minutes using the app
December 2, 2025

Very easy to work and easy to edit code with the help of native Shopify AI.

KARMAS Tibet Store
Switzerland
21 minutes using the app
October 15, 2025

Amazing support and great app!

Studio Shop
United States
About 1 year using the app