Reviews (380)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
Edited June 6, 2024

new migration built in to order printer app worked easily and flawlessl.
great job!

Pro Time Lawn Seed
United States
22 days using the app
May 31, 2024

Works well and much more flexible than legacy version

Girls With Gems
Australia
About 4 hours using the app
May 24, 2024

What I have is perfect. Just leave me alone...

Savory Fine Foods
United States
15 minutes using the app
May 24, 2024

rubbish

La Marqueza Hats®️
United Kingdom
3 days using the app
Shopify replied June 1, 2024

Hello!

Thank you for providing your feedback.

If you're experiencing any specific issues with the app, please reach out to our authenticated support through the Shopify Help Center for further assistance: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 23, 2024

Worst move ever by Shopify, a huge step backwards from the Legacy version. 0 Stars!

Rubber Stamps by Montarga
New Zealand
12 minutes using the app
Shopify replied May 31, 2024

Hi, thanks for your feedback. It helps us decide which updates and changes to make moving forward. Rest assured, your comments will be shared with our development team. We appreciate your patience as we continue to refine this new app to better meet our merchants' needs! - Moira Shopify Support

May 22, 2024

Nope!

The Archers at The Larches Homes and Garden Store.
United Kingdom
3 days using the app
May 22, 2024

Totally agree!! Why change what is not broken!! I am not a programmer nor do I want to be!! Please go back to the original!!

J&W Meal Butler
Canada
7 days using the app
Shopify replied May 31, 2024

We appreciate your feedback regarding the new Order Printer app. We understand your concerns about the changes and the preference for the older version. Your feedback is valuable to us, and we are actively working to address the issues raised by users like you. -Emily, Shopify Support

May 22, 2024

It wasn't broke! NOW it is. For all the reasons you have all of the generous one star reviews! if there was a NO STAR you would have it.

ROXXLOXX Shopping Place
United States
About 7 hours using the app
Shopify replied May 31, 2024

Hi there! We appreciate your feedback on the new Order Printer app. We recognize your concerns about the changes and your preference for the previous version. Your input is extremely important to us, and we are diligently working to resolve the issues highlighted by merchants. - Moira, Shopify Support

May 20, 2024

Really... How clueless management... Nice job of screwing up something that worked fine.!!!!!!!!!!

Digi3Dworks
United States
About 1 hour using the app
Shopify replied May 30, 2024

Thank you for your review and providing this feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support

May 20, 2024

What a mess! Shopify constantly changes things for no reason, makes it complicated to adjust to a new app, doesn't provide the same features and usually results into having to pay more!

dome BEAUTY
United States
9 minutes using the app
Shopify replied May 31, 2024

Hey, there! Thank you for reviewing the new Order Printer app. We'd love to hear more about your feedback and specific comments so we can share them with our development team. We can make them aware of what you need from this app so they can consider your suggestions for future updates. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and we'll make sure your feedback is heard! -Summer, Shopify Support