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Dear Shopify Team,
I am writing to express my heartfelt gratitude for your prompt and supportive response to the concerns I raised regarding the Order Printer app. The creation of migration tools from the legacy Order Printer to the new app is a testament to your commitment to customer satisfaction and service excellence.
The successful migration of all my templates to the new app was seamless, and I am delighted with the outcome. Your assistance has not only addressed my immediate needs but also reinforced my confidence in Shopify as a platform that truly listens and responds to its user community.
Thank you once again for your exceptional support. It is actions like these that solidify our partnership and make Shopify an indispensable part of our business operations.
Kind regards,
Emergency Gear Backpack
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Original Review:
Dear Shopify Support Team,
I am writing to express my deep concern regarding the recent changes to the Order Printer app. While I appreciate the new version’s ability to quickly set up and print custom packing slips, invoices, labels, and receipts, the critical issue lies in the requirement for major customizations.
The statement that “Shopify Theme Support can assist with minor customizations” does little to alleviate our concerns. For many of us who lack expertise in HTML, CSS, and coding, major customizations are now an insurmountable challenge. The need to hire third-party apps, designers, or developers incurs additional expenses that significantly impact our businesses.
As business owners, we rely on the tools provided by Shopify to serve our customers effectively. The original Order Printer app was a testament to Shopify’s understanding of our needs, and its removal has left a significant void. We are not merely users; we are your partners in commerce.
Therefore, I strongly request the reinstatement of the original Order Printer app. Please consider the collective voice of your user community, which relies on the robustness and dependability of your platform. Swift action to address these concerns would demonstrate Shopify’s commitment to supporting businesses of all sizes.
Thank you for your attention to this matter.
Hi, there. Thank you for this review and sharing your experience. We do appreciate hearing how this change has impacted you and I will definitely pass on this feedback. We have updated our migration guide (https://shopify.link/18NL) to include examples of the most common customizations (https://shopify.link/p131) to help with this transition. We also hope to further automate the template migration process going forward. If you need any help with the app in the meantime, please don't hesitate to reach out to our support team here: https://shopify.link/vRnL. -Erin, Shopify Support
Terrible
Hi, there! I'm sorry to hear that you're not enjoying the new Order Printer app. If there is any specific feedback you'd like to share, or if you have any questions about using the app, please let us know: shopify.link/1w5D. -Sophia, Shopify Support
Ik ben nieuw binnen de Shopify-wereld, maar moet zeggen dat deze app doet wat het moet.
Ottima app.
Semplice, e fa esattamente quello per cui è stata creata.
Facile da integrare, semplice da usare
Doesn't work with flow
Me ha ido muy bien con esta herramienta y es facil de personalizar
Grâce aux codages j'ai réussi à mettre les infos légales en français, je trouve que l'application est parfait et en plus gratuite
Genau was ich gesucht hab, einfach zu bedienen, gratis
I need to render more than 50 orders at a time! Would that be possible to add as an option to the apps general settings?
Edit 2026: still need to render more than 50 orders at a time.
Dejó de funcionar la app, que paso? Funcionaba perfecto
