Reviews (380)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
May 24, 2024

Not working at all with custom templates... The previous app was working perfectly. Why, Shopify?

Rosie Papeterie
Canada
2 days using the app
Shopify replied June 1, 2024

Hi, there!

We appreciate you sharing your review.

In order to make your templates work in the new app, you need to replace the legacy variables with the new variables. You can review our Help Center documentation for more information: https://shopify.link/18NL.

If you need assistance, please don't hesitate to reach out to our authenticated Support via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 22, 2024

all old templates are gone!

MAMITASCHE
Switzerland
14 minutes using the app
Shopify replied May 31, 2024

Hi, there.

Thank you for reaching out and sharing your review.

If you have any custom templates in the legacy Order Printer app, then you'll need to migrate your templates to the Shopify Order Printer app.

In order to do so, you need to copy your template's code from the legacy app, and then paste the code into the new app. However, the new Shopify Order Printer app has a slightly different implementation than the legacy Order Printer app. This means that some of your existing templates might not work initially, and you might need to make some adjustments to your template's code. You can find more information here: https://shopify.link/18NL.

Additionally, you can also get in touch with our authenticated Support, as they may be able to take a look: https://shopify.link/vRnL. -Victoria, Shopify Support.

May 21, 2024

no se puede programar en html no me deja hacer nada. esto es solo para obligar a pagar un programa de facturas pre hechas

Modalatina
Italy
5 days using the app
May 18, 2024

I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.

Puradent
Switzerland
8 minutes using the app
Shopify replied May 29, 2024

Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch with us via the Help Center so we can look into this: https://shopify.link/1w5D. If our Theme Support team isn't able to help, I recommend posting in the Shopify Community forums for suggestions from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support

March 3, 2026

Ich verstehe die schlechten Bewertungen nicht. Tut was es soll!

Fischer Gym Shop
Germany
5 days using the app
October 28, 2025

Kick Ass app does exactly what I need it to, thank you team.

THE RUB HUB
Australia
2 months using the app
February 12, 2026

Versión gratuita funcional perfecto. No está traducida a español pero no hace falta, igual se puede manejar perfectamente. Totalmente recomendada.

Grupo SOPRECORI, S.A.
Costa Rica
4 minutes using the app
May 31, 2024

What a piece of crap. Code does not work - looks like crap - very unprofessional and thrust upon us without warning - sip your coffee you billionaire who easily can take advantage of us - not happy - not good. william g.

ToughWorkz
United States
4 days using the app
Shopify replied June 3, 2024

Hi William! We're sorry to hear about your experience thus far. The new intention of this app is to offer better functionality with an improved interface. Please contact us via the Help Center if you are experiencing any migration issues and feedback: https://shopify.link/1w5D. That way, we can share your thoughts with our developers. -Mac, Shopify Support

December 1, 2025

Why just 50 orders?

Antoine Corbineau - Life on maps
France
About 2 months using the app
September 22, 2025

This fixes everything, and if you have problems or want changes, paste the code into chatgpt, write what you want changed and it will fix the text for you.

Hemmetshjarta.se
Sweden
7 months using the app