Point of Sale

Good for light usage, we have not experienced and problems as at Bikini Luxe we do 99 percent of our sales online. I can not comment on many of the other problems being commented on here as we have not experienced them. Overall Shopify has been one of our best experiences in retail their customer service alone speaks volumes about this company!

Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Swimwear and Luxury Resortwear

We tested it out and have decided to hold off on this app for the following reasons:

1. No customer credit capability. We need a way to give customers credit in their account. This will also help us tie in our online store with the POS by allowing customers to redeem their credit either via the website or in store using the POS system.
2. No way to exchange products
Update: Shoppify POS support told us that exchanged can be made, however, it really isn't an exchange at all. We will have to manually refund the items for exchange to a store credit, complete the order, THEN repurchase the new items with the store credit. So really, Shopify POS still does not support exchanges. I have not been able to verify this as our trial ran out.
3. No way to assign product cost to each product, thus making it impossible to keep track of inventory cost.
Update: Support staff informed us that the app DeepMine has the ability to assign cost to each product and variation. Although this is A solution, this basic feature really should be built right into the the product information as an extra attribute in the first place. We have paid for DeepMine in order to assign costs to our products, however, it is still in beta state, and the interface is a huge pain in the ass to use.
4. Unable to assign customers to customer groups for predefined discount rates.
5. No visible notes field for each customer that is visible before clicking in to the customer's profile. This needs to be visible on the same screen when displaying a search result of customers.
6. Super clumsy interface. Image size needs to be customizable to allow for much smaller image. Also, the POS system needs to provide a No Image option, that displays a top down alphabetical list.
7. Cost is too high for a product this basic.

We didn't have time to explore this app further as there were too many features missing in the app for us to put the efforts in to fully testing it out. Hope the app is completed with these features so that we can switch over from another platform.

Very easy to use, thanks for the free dongle.

Greedy garbage. No features on purpose because they think that this will surely entice you to pay an exuberant monthly fee. You have to enter credit card numbers manually digit by digit (no camera) because in addition to the subscription fee, the monthly POS fee, AND Shopify dipping into your sales for CC processing... oh, they *JUST HAVE* to also get you on a $29 card reader, an unnecessary piece of hardware shipped by mail. It's like a test to see how far they can go in establishing an abusive relationship. Yuck, yuck yuck. No thanks

So I have one huge complaint about Shopify POS, to me it is almost a deal breaker. When you have multiple employees that have their own login you are able to give them limited permissions which is exactly what should happen but one of the things they are still able to see is your register shifts. Register shifts log your day to day sales and daily profits, why on earth do I want my Employees to see exactly how much my store is making? This should be private information that only I should get to see! Please fix this issue

This does not work with something most all businesses have, a computer. You read that right. It only works on tablets and phones. We moved our website over to Shopify after talking with their phone support only to find this out after we launched our site. VERY DISAPPOINTING! The duplicate data entry continues for us.

Online and POS might as well be from 2 different companies. Other than inventory and customer, they don't behave the same. Couldn't find any Apps from the app store that worked on POS (and if they do, there's no easy way to find the apps that work on both). Their online solution is ok when coupled with the 3rd party apps of the app store but they shouldn't promote themselves as being cross-channel...they're not even close.

When is this POS software also going to work on PC?
We are hungry for this! This should be very easy right?

This app is basically a rip-off. I switched my plan to lite, but it still charged me $89 per month.

GRACIAS.. APRENDO MUCHO CON USTEDES Y CON SHOPIFY SI VEN QUE TENGO ALGUNES ERRORES TENGAN PACIENCIA... SOY NUEVO...POS MUY INTUITIVO .. ESTOY CONECTANDO INVENTARIO... Y LOGRAR VENDER....GRACIAS POR SU APOYO...!!

EXCELNETE TRABAJO..

REVOLUTION TEAM