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I have been using the free version for 2 years. Although it wasn't perfect, it did the job. The last couple of months have been terrible, but even worse, the last week or so. Completely unusable. So slow. The time it take to do a product search is way too long and the lagging is terrible. I can honestly say, it is not fit for purpose. Customers are waiting too long. The extra steps to add something to the cart and no more 'save cart' is very disappointing. I would not recommend this app to anyone in it's current state. Side note - When using an IPAD, if you connect a barcode scanner via bluetooth, the keyboard disappears. If you have variables, you still have to go into the product and select it, but you cannot because there is no keyboard.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the POS Channel app. If you haven't done so already, I'd encourage you to ensure that both the app and device are up-to-date. If after completing those steps, you continue to experience a lag, please feel free to follow up with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!
Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.
Hello Khaki's Beauty, thank you for leaving your feedback. We understand that you are not able to log in to the POS app. Here are the steps we recommend you follow:
- Make sure the POS app is up to date on both devices, need to be 8.9.0 version.
- Reset the app:
1.Go to your device settings
2.Scroll down until you find Shopify POS. Tap in.
3.You'll see Reset Account. Tap in.
4.There'll be a toggle that you can tap to reset all the app data + current logged in user. Tap the toggle.
5. [Force close the POS app](https://support.apple.com/en-ca/HT201330) + reopen.
I know it has been a few days since you left the review, so iI hope you were able to get this fixed with our Retail Support.
GREAT APP , NO PROBLEMS. WILL KEEP USING THIS IN THE FUTURE. IF YOU GET PRO, IT HAS MORE OPTIONS . :)
The point of sale app, helps me keep my brick & mortar and website up to date. Makes inventory so much easier.
We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.
I use this daily-it's easy to use and reliable. It's not complicated so someone stepping in at the last minute can use this successfully.
I love it. I use it for sales with my family and friends and coworkers on the spot. Love the redesign of the app for a simple clean easy to use look.
It’s perfect for pop up shops and in-person sales. All inventory is updated right after purchase. And, it’s super easy to use. I would recommend purchasing the Shopify card reader to go with it.
I chose the bluetooth connection printer, scanner and card reader and cash drawer. After setting all the devices up with the easy instructions, it has worked wonderfully. I have been using at a temporary shop for 30 days now and I could not be more please.
