Reviews (909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively boosts sales and conversions by showing real-time popups of recent purchases and add-to-cart events, creating social proof and a “crowded” feel. They like the clean, customizable designs, flexible settings, and smooth performance on desktop and mobile. It’s described as easy to install and configure, with fast, friendly support and a genuinely useful free plan, especially for new and growing stores.
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I cant edit the placement of my pop ups as I can't hit update.... really annoying!
in love but little bit difficult, i like the designs and how they are expert in providing ideas! xoxo
Hi there! We're sorry you had trouble! We're available in live chat if you need help with setup.
- Judith C.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
It basically works, but when I use it in French the sales pop message sometimes doesn't make any sense... like "a customer has bought some *product name* 20 hours ago". Of course the message is in French but this is the kind of grammar nonsense. Still no answers from their support... after more than 10 days.
So far so good although I just installed and it was so easy. I cant wait to let my browsing customers know that other people are buying my products to instill some confidence in our products. Great to let people know our products work!
App must be rated in order for it to actually work? I'll most likely be uninstalling later after I get to see if it works or not...
We have been using this app for months, and as our traffic grew it got ridiculously expensive ($300 per month). That finally pushed me to properly A/B test it - result: Conversion rate is actually higher without it.
Thank you for taking the time to share your feedback. We reached out via email :)
Big warning on the billing method of this App!!
Each monthly plan has a limit of "sessions"/month but a "session" has absolutely no business definition and any business reality. For example, for a very short-term Pop-Up campaign, I have been counted more than 2300 "sessions" and 1600 "unique views" by the App's metrics but my own Analytics and the Shopify metrics show that I had less than 100 real unique users. The support team was not able to explain how this difference is possible. It's a big problem of tracking. Also the counter of sessions keeps running everyday even if you totally disable the App (which is a total non-sense to be billed for an inactive App based on a number of sessions).
Hi Thomas, we appreciate your feedback and we're sad that POP! wasn't a good match for your business. We also apologize if the responses provided by our Support Team did not meet your expectations. To address some of the concepts you pointed out:
- Our system monitors and keeps track of unique user sessions and accounts for browser tabs with the application active on your site. Unlike Shopify, the infrastructure behind POP! does not allow at this moment to detect multiple sessions from one user, which could result in a higher number. We want you to know that this represents one of our main goals in our roadmap.
- Charges in our app depend on the selected plan and the usage. While disabling does not cancel the subscription automatically, it would just require a message to our team to ensure that the subscription becomes inactive for as long as every customer needs.
I hope this brings some clarity to you and any possible POP! users.
We'll contact you via email to follow up.
good
like it goooooooooooooooooooooood
like it goooooooooooooooooooooood
like it goooooooooooooooooooooood
like it goooooooooooooooooooooood
Thanks for your 5-star review! We sincerely appreciate your feedback. We’re here to serve you anytime.
- Sally
