shopUpz ‑ Etsy Sync & Import
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Reviews (194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong, time‑saving solution for syncing Etsy and Shopify. It automates importing large catalogs, pulls Etsy orders with full details into Shopify, and keeps inventory aligned in near real time when SKUs match. Product export and batch uploads are described as seamless, and many appreciate managing all orders in Shopify. Support is consistently praised as fast, hands‑on, and proactive.
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Makes it easy for us to keep inventory correct on Etsy and to sync Etsy orders back to our shopify store for fulfillment
Thank you very much for your feedback! Our mission is to save you time so you can keep growing your business :)
Best,
Shirly.
The support service was very helpful and friendly but unfortunately the app simply doesn't load on my browser.
top App. Saved me countless h of creating new listing in etsy. few clicks and bang everything copied. had few questions contacted by email and messenger got answers in30 minets.
Thank you very much for your great feedback! Service is my top priority and I'm happy that you reached out to me and we resolved the issue together :)
ShopUpz App is a lifesaver when you have 2 sbops on Etsy and Shopify, as you don't need to flick through both places trying to manually adjust stock changes. And Shirly's customer support is just amazing. Not even all my questions were answered, even a few tech changes were made in-app to accommodate my requests.
I would highly recommend everyone who has 2 shops on Shopify and Etsy to use this App.
UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs.
This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix.
We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month.
It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.
Thank you for your reply. I want to clarify some key points regarding your review. Over the past several months, I’ve put significant time and effort into addressing your specific needs, including developing a custom feature tailored to your requests. Upon investigating the issue, it became clear that the problem was caused by duplicate listings with a quantity of zero, which affected your other listings due to shared SKUs.
It’s disappointing to see your claims, especially considering that I’ve consistently provided support and solutions, despite the lack of respect and cooperation on your end. The app has been in use for a considerable time without these issues being properly acknowledged from your side.
I’m always committed to helping my users, but successful resolutions require clear communication and mutual respect.
Best,
Shirly.
No real changes to report except oversells still happening in late of 2025, with this app incorrectly +1'ing my Shopify inventory when I sell a product on Shopify. There may be a way to resolve that (for example "Shopify quantities will override Etsy quantities", but there is no website documentation to explain what that means. The video, that is 2 years old, mentions that option is only available during initial setup. Clearly that has changed, as its in the settings now, but I do not know what it means. Does it mean Etsy inventory will NEVER go down on Etsy or Shopify if a sell occurs on Etsy? I never, ever want Etsy to +1 anything, but it does way to frequently when I sell 1 item on Shopify.
I have used the app because there was no real alternative as of the date of this original review. It works, slowly, and not always when you need it to - often to leading to oversells of products, which has happened several times over the last couple of years. I've sold out on either Shopify or Etsy only to have the app not function properly and not correctly deduct the final inventory to 0 on the other sale channel - Etsy or Shopify. OR, if I ZERO out Shopify inventory manually, the app will often add a +1 to Shopify 15 minutes later. It still sees 1 on Etsy and thinks - "Ok, let me +1 to Shopify." Not awesome. This causes an oversell of the product, which exactly what I'm paying to prevent. It happens too frequently to keep track, as recently as late August 2025. I would have a sale on Shopify (-1) only to have Etsy app (+1) Shopify for no reason. The app has lead to multiple oversells on at least 5 different products in the past week. :| Support/Shirly had been quick to respond in the past, and they are nice, but they don't have a solution as you can see by their response below.
Hi,
This is Shirly from ShopUpz!
You’ve been using our app for over 3 years now, and I hope you’re enjoying the new capabilities we’ve been adding. 🎉
We regularly share updates, tips, and tricks on our YouTube, Facebook, and Instagram channels—feel free to follow along:
👉 ShopUpz YouTube Channel https://www.youtube.com/@shopupz7701
Our documentation is also kept up to date with all the latest features, and we’ve recently launched ShopUpz Academy to provide even more helpful insights.
Since I hadn’t received any email from you, I wasn’t aware of the issue. As soon as I investigated, I immediately sent you the resolution.
Providing excellent service is my top priority. I’m always happy to schedule a meeting or chat offline if you have any questions or need further assistance.
Shirly.
Shirly was very helpful and responded quickly! In just a short time, the problem was resolved. Very happy to be using this app!!!
Thank you so much for your kind words! 😊
It was a pleasure helping you, and I’m really glad we were able to resolve everything quickly.
We’re here whenever you need us — wishing you continued success with your store! 🚀
Best,
Shirly.
Great service! Shirly went above and beyond to help my new business succeed.
Thank you for the wonderful 5-star review! 🙏I'm so happy I could help your new business get off to a great start.
Supporting Etsy and Shopify sellers with their inventory management and daily workflow is exactly what I'm here for. Wishing you huge success — I'm always just a message away! 🚀
Best,
Shirly.
Great customer service!! Shirly is always very helpful with solving problems and strives to make her customers happy. Her app is the perfect solution to my inventory issues between Shopify and Etsy. It works like a charm. I just couldn't be happier all the way around with Shirly and her shopUpz app. I'd give her 10 stars if I could!!
As the app owner, customer service is my absolute top priority — I'm personally dedicated to supporting you and , and I'm always here to help with any issue, big or small.
It truly means the world to me to have you as a customer. Helping Etsy and Shopify sellers streamline their inventory management, save valuable time, and focus on growing their business is exactly why I built this app — and reviews like yours remind me why it matters.
Whether you're managing listings across Etsy and Shopify or keeping your inventory in sync during your busiest seasons, I'm committed to making sure the app works seamlessly for your daily workflow.
If you ever need anything, don't hesitate to reach out — I'm just a message away. Wishing you continued success with your Etsy and Shopify store! 🚀
Best,
Shirly.
The export feature from Shopify to Etsy worked so well and saved you so much time. They helped me whenever I had a problem and supported me all the way. Thank you. Very recommended
