Shuttle ‑ Sync with Etsy

Excellent app for managing stock between sites. Excellent support when needed too.

L'application **Shuttle App** fait globalement bien le travail et permet de synchroniser efficacement Etsy et Shopify.

En revanche, j'ai rencontré un problème important. Les commandes provenant d'Etsy sont bien visibles dans Shopify de mon côté, mais mon fournisseur ne les reçoit pas. Il semble que certaines informations essentielles de la commande ne soient pas transmises, ce qui empêche leur traitement.

De plus, les informations du client ainsi que les informations d'expédition n'apparaissent pas dans Shopify, alors qu'elles sont bien présentes sur Etsy. Je suis donc obligé de renseigner manuellement les informations du client et de l'expédition pour chaque commande, ce qui représente une perte de temps importante.

Cela complique le suivi des commandes, ralentit le traitement par le fournisseur et réduit l'intérêt d'une synchronisation censée être automatisée.

J'espère que ces problèmes seront corrigés rapidement, car l'application est prometteuse et pourrait devenir excellente avec une synchronisation plus fiable et complète des données.

**Shuttle App** does a good job overall and provides an effective way to sync Etsy and Shopify.

However, I have encountered a major issue. Orders from Etsy appear correctly in my Shopify store, but my supplier does not receive them because some essential order information is missing. As a result, the orders cannot be processed properly.

In addition, the customer details and shipping information do not appear in Shopify, even though they are clearly visible on Etsy. This forces me to manually enter the customer's information and shipping details for every order, which is very time-consuming.

This makes order management more difficult, slows down fulfillment, and defeats the purpose of having an automated synchronization tool.

I hope these issues will be resolved soon because the app has great potential and could be excellent with more reliable and complete data synchronization.

Shuttle has been a game‑changer for my business. It seamlessly syncs my Shopify and Etsy stores, keeping products, SKUs, and inventory perfectly aligned — saving me hours of manual updates. The interface is intuitive, and the automation features make managing listings effortless.

What truly sets Shuttle apart is its impeccable customer service. Every question I had was answered promptly and with genuine care. It’s rare to find a team so committed to helping users succeed. I highly recommend Shuttle!

Degraded service after update.

Feature-wise, this is the best Etsy-Shopify integration out there. A couple of caveats:
- Company customer service is based in India, so you can expect off-hours support or lag in responses.
- Etsy now doesn't let you add shipping addresses to orders, nor can you update orders as shipped in Etsy, so there are manual steps involved.
- Latest "native shopify" update is crazy laggy, sometimes interface doesn't load at all, and double-imported some orders.

I am not one to ever take the time to write reviews but I just opened Shuttle today and the update has knocked my socks off!!! This is EXACTLY what I've been looking for to manage my inventory. I had given up and started having a program written for my shop that would accomodate my requirements. This is just incredible. The detail and new features are perfect! Hands down, the best app if you cross sell between platforms with a large catalog (I have over 3k Skus) this application is a MUST! *Hi-Five to the developers! Niceley done.

Great App helping us to streamline management of both platforms. Time we save using this app we can spend on our customers and products instead. Also, fantastic and responsive support, so don't be shy to ask them any questions.

Highly recommend.

I’m very happy with Shuttle! The app works great and makes managing my shop much easier. The customer support is especially outstanding—very friendly, helpful, and incredibly quick to respond whenever I have a question. You really feel well looked after. Highly recommended!

### WHILE WAITING FOR THE REFUND THEY PROMISED I GOT BILLED FROM SHOPIFY ###
Just canceled my plan because the're advertising a feature that is missing. As of now it's not possible to import customers address from Etsy, while in their FAQ the're stating that this is a working feature for EU based shops. Wasted couple hours of my time. Maybe they will find the time to update their FAQ (5 minute job).

I have always loved this app! I use it to transfer reviews and products from one platform to another. It saves so much time! I love that you can automate the tasks. Mapping reviews is super easy bc there is a photo of the item you are matching.

Wonderful app that has been extremely helpful in my business. I used this app to transfer reviews from ETSY to shopify. Support has been very helpful too. Would highly recommend.