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if u own a eCommerce website this is prolly the number 1 thing your going to need.. plus there customer service is great .. Tony Neves was great when it came to my chargeback issues
I have used Signifyd for a few years with multiple different companies. At first I wasn't sure about the pricing but it has become worth it. the amount of time this app saves me is great and they also now handle all my chargebacks.
Signified was extremely easy to install and has been great to use! It has been great in identifying suspect orders and has helped our shop to fulfill orders without the worry of chargebacks. Mark was an awesome help, thanks mate!!
We really appreciate the additional protection against chargebacks and the enhanced fraud detection. Their customer service is very helpful when we've needed to make changes to their account and had questions about the process
Very easy to install, good looking interface and simple to use.
Flags minor as well as major concerns - does make you investigate further. It also pulls in Shopify customer info to help you evaluate.
Would recommend.
We have work with credit card processors prior. However, with the guarantees and superior service. We would recommend this company, very highly. Thank you and thank you Mark. Keep up the great service.
We use this app to ensure we do not have any further issues with fraud. They have been very helpful with any questions or concerns we have and they are very informative with any software issues.
Signifyd has greatly improved our processing time on web orders by providing fraud protection. Less headaches figuring out what is legitimate and what is not. Fast processing of refunds as well.
Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!
We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need.