Simple Bundles & Kits

Simple Bundles & Kits

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app handles both simple and very complex bundles that Shopify can’t, including multi-SKU, mix-and-match, and build-your-own sets. They like creating bundles from existing products without cluttering catalogs, accurate inventory syncing, and clear component breakdowns for packers and 3PLs. Many report higher AOV and new bundle strategies. Support is consistently praised as fast, knowledgeable, and hands-on with complex setups and integrations.

June 3, 2024

Simple to use app that accomplishes exactly what I'm looking to do within my shop. There's a lot of flexibility and customization that can be achieved with minor tweaks and I've been able to implement customizations myself with the help of their documentation.

When I do have a question, the support team has been extremely responsive. I've been impressed that they will actually follow up with you a few days after your inquiry to ensure that their solution worked - this simply doesn't happen with most of my apps.

Galactic Snacks
United States
Over 1 year using the app
Freshly Commerce replied September 24, 2024

What a wonderful review! ✨Thank you so much and we’re especially glad that you’ve had a positive experience with our support team. 🥰 We appreciate your feedback and are here whenever you need further assistance!

May 26, 2024

Highly recommend this app for bundles.

It is simple to use and their customer service help is great if you are unsure of how to do something. They will walk you through it and solve any issues you might have.

One limitation it has is that your bundle must be the same total, so you can't mix and match with different priced items, unless they are within one group.

Chunky Dave's Peanut Butter
Australia
5 days using the app
Freshly Commerce replied October 17, 2024

Thank you so much for your recommendation! We're happy to hear it.

We also appreciate your feedback on the bundle pricing limitation, and we'll continue working to improve the app. We're always looking for ways to enhance the features to meet our users' needs. Thanks again for your support! 🙌

Edited May 19, 2024

Once you manage to fiddle with all the settings, it is excellent & works extremely well.

When I set up my unlimited bundle, it didn't default to online store being active (only POS) so it took a while before I figured out why it didn't show on my website, however their support also emailed me with this solution.

Invest some time to get your head around it and ask for help. (Same with all of your Shopify setup)

The support you get on this App is outstanding, their customer support staff will reach out to you to help & have send me very clear instructions with some of the tricky parts of this.

Certainly hope my bundle packs will sell enough to myself off the free plan :) The support staff certainly put the work in to build customer loyalty & provide a great customer experience. Thankyou!

Whitley Bay Life
United Kingdom
About 24 hours using the app
Freshly Commerce replied May 27, 2024

Thank you so much for your kind review about our support team! 💫We're excited to see your business grow with bundles!

May 13, 2024

I tried a few bundling apps before landing on this one, but they were either too complicated to get set up right or didn't do what I needed them to do or customer service wasn't responsive enough or they didn't have a nice looking, customizable user interface. This app does what I need it to do and is easy to set up and looks good from the shopper's point of view too. Customer support is also very responsive.

GAIDAMA
United States
7 months using the app
Freshly Commerce replied May 27, 2024

Thanks for sharing your experiences with our app and support team! 🎁 We really appreciate it.

May 2, 2024

The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!

Evergreen
United States
5 months using the app
Freshly Commerce replied May 27, 2024

Thanks so much for your review and sharing your experience! 🧺

April 4, 2024

Simple Bundles is the best bundles app I have tried (and I think I tried them all). In particular, it is way better than Shopify's own recently released Bundles app, which is buggy and (perhaps deliberately) lacks key functionality.

The best bundle type that Simple Bundles allows you to make is the "Infinite Options" bundle. This is what it sounds like - no restrictions on the number of variants, the number of products, etc. What a blessing for shops that want to build complex bundles for their customers.

It also works seamlessly with Product Options apps (like Easify), so customers can enter custom info like their measurements, and Simple Bundles keeps this information for you (unlike Shopify's Bundles app, which loses it).

Thankyou Simple Bundles!

Fins and Foam Freediving
United States
11 months using the app
Freshly Commerce replied April 17, 2024

Thanks so much for your detailed review and sharing how you've set up your infinite options bundles. 🥹 We're grateful to be working with merchants like you.

Edited April 17, 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canada
4 months using the app
Freshly Commerce replied April 17, 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

March 25, 2024

Love this app. Absolute game changer for tracking our inventory and helping us with accurate fulfillment and reordering.

Great app. Helpful Support. Highly Recommend

Concord & 9th
United States
7 months using the app
Freshly Commerce replied April 2, 2024

We're so happy to hear this! Thanks for taking the time to leave us a review. ✨

March 18, 2024

We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent.
Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.

Little Party Treasures
Australia
23 days using the app
Freshly Commerce replied April 2, 2024

Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team-they truly are the best.

March 14, 2024

A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!

Rathbones Tailor
United Kingdom
22 days using the app
Freshly Commerce replied April 2, 2024

It's always a pleasure to work with you. Thanks for you great review! 🌟