Simple Bundles & Kits

Simple Bundles & Kits

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app handles both simple and very complex bundles that Shopify can’t, including multi-SKU, mix-and-match, and build-your-own sets. They like creating bundles from existing products without cluttering catalogs, accurate inventory syncing, and clear component breakdowns for packers and 3PLs. Many report higher AOV and new bundle strategies. Support is consistently praised as fast, knowledgeable, and hands-on with complex setups and integrations.

March 14, 2024

It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.

Volt Cycle Wear
United States
Over 1 year using the app
Freshly Commerce replied April 2, 2024

Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀

March 8, 2024

We have been trying to find a reliable bundles app, which works well with our theme, offers different bundle options and breaks down the offers clearly at checkout. Simple bundles does the job really well - you can setup multibuys and mix & match deals using existing products. The setup process takes a bit of trial & error to get right, but once you crack it, it works really well. The support is also fantastic and very responsive so if there are any problems, they help troubleshoot very quickly.

Thank you for a fantastic app & service, this has solved a number of problems for our store - would definitely recommend.

SaveCo Online Ltd
United Kingdom
24 days using the app
Freshly Commerce replied March 11, 2024

We really appreciate your detailed review! Thanks for working with our team and for your feedback. 🙌

Edited April 24, 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
United States
5 months using the app
Freshly Commerce replied April 2, 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

February 15, 2024

Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.

OLOE
Australia
5 months using the app
Freshly Commerce replied March 11, 2024

Thank you for taking the time to leave our team a review! ⭐️

February 16, 2024

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.

The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.

The customer support is responsive and thorough, and patient!

My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Knot Another Hat
United States
About 1 month using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗

Edited January 16, 2024

I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.

LEWA Candle Company
United States
About 2 months using the app
Freshly Commerce replied March 11, 2024

Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍

January 8, 2024

Simple Bundles and Kits works well for us. It allows us to sell products on the website and then convert that into a list of components for our workshop and maintain an accurate stock of the components.

The tool is easy enough to set up bundles, but for our use case because there was a significant number of configurations to set up, we simply used a csv upload, which worked fine and got us going in one hit.

I have found the team at Freshly Commerce to be really supportive - often getting back on queries within a couple of hours.

Quella
United Kingdom
6 days using the app
Freshly Commerce replied March 11, 2024

Thanks for sharing your experiences with us!

Edited March 5, 2024

Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.

Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly

Inked Bread Co.
United States
2 months using the app
Freshly Commerce replied March 11, 2024

Thanks for your lovely review for our team. We've passed on your messaged to Stella!

December 28, 2023

I think this is a really great option. I chose to install Simple Bundles 2.0, and it works really well. I had a few specific things I wanted to change in terms of format, and the team stepped right in and edited code on our site to make it work the way I wanted it to. They were very responsive and super helpful, which I appreciated. My only issue is that some edits to your infinite bundle cause all of the options you've created to be reset. I couldn't figure out how to avoid this, so a few times, I had to rebuild the entire bundle, which took some time because I had a lot of options. So my lesson learned was to double-check my work to avoid typos and weird issues, so that I didn't have to edit or redo anything. But that's a minor inconvenience for the flexibility this app offers my customers.

Calamityware®
United States
23 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your review as well as your feedback on infinite options bundle editing!

December 26, 2023

This app has helped us fix a HUGE problem we were facing with managing our inventory especially when we are offering bundles of our individual items. It manages inventory PLUS makes fulfillment so much easier (WITH LESS MISTAKES). It will breakdown the bundle for you at checkout so that your fulfillment team would remember to add EVERY SINGLE ITEM!

PLUS, it will notify you when one of your individual items (in the bundle) are out of stock which will also help you control when to stop selling your bundles.

The creation of different bundles also become much easier!

FYI, the team is very responsive and supportive!

I recommend this app

LABOTHECAIRE
Saudi Arabia
4 days using the app
Freshly Commerce replied March 11, 2024

Thanks so much for your detailed and thoughtful review! 🌟