Reorder Buy Again Repeat Order

Reorder Buy Again Repeat Order

Reviews (57)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 17, 2021

Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.

Regent Bond Inc
United States
1 day using the app
HulkApps replied September 18, 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Edited January 31, 2023

We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app.
Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time.
The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder.
If you have a subscription application, please double check first if this or any re-order app is compatible to function well.

RhoadsRoast Coffees & Importers
United States
4 days using the app
HulkApps replied March 21, 2023

Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback.

Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler.

If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.

July 5, 2023

Very easy to customize to give our customers the option to make their ordering process even easier!!

Dr. Will Cole
United States
About 3 hours using the app
HulkApps replied October 5, 2023

Thank you for your review of our app! We are delighted to hear you enjoyed it. We strive to continue providing new and exciting features for our customers. If there is anything else we can do to make your experience better, please do not hesitate to contact us. Thank you for choosing our app!

February 14, 2023

They will set it up for you. Easiest app installation yet. Customer service is very responsive, friendly, and helpful. I would definitely recommend this app to anyone who has lots of repeat customers.

My Parts Store
United States
About 1 month using the app
HulkApps replied March 21, 2023

Thank you for the great review! We are very pleased to hear that our customer service was so helpful and that installation was so smooth and easy.

We appreciate your recommendation and if there is anything we can do to make your experience even better, please do not hesitate to contact us. Thank you again for your feedback!

January 4, 2021

The response of their support team is fast and good. They helped to fix my issue. I would recommend this app.

DNR WHEELS PTE LTD
Singapore
4 days using the app
HulkApps replied January 4, 2021

The app looks great on your store! Thanks so much for the review!

August 21, 2021

I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.

JURA Store
Singapore
About 7 hours using the app
HulkApps replied August 23, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

April 20, 2023

Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.

iwantveggies
Singapore
2 days using the app
HulkApps replied April 20, 2023

Thank you for sharing your positive experience with our app and customer service team! We're delighted to hear that you found the app installation process easy, and the team will be so happy when they read your feedback.

May 26, 2021

Very happy with Hulk Repeat orders app.. been using it smoothly for over a year now.. special thanks to the technical support team, they have always been responsive and fast.

Raw Cut
United Arab Emirates
About 1 year using the app
HulkApps replied May 26, 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

April 12, 2021

Perfect, needed a reorder button, got a reorder button. Contacted support to put code it into the right place we wanted and they did it no problem. Great app, great service.

Discount Supplements
United Kingdom
About 1 hour using the app
HulkApps replied April 12, 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Edited August 15, 2020

Just installed and seems to do exactly what it says! Support was great helping me to install it when the app auto-install wasn't working

Jake's Pet Supply
United States
6 days using the app
HulkApps replied August 17, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.