Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, merchant- and customer-friendly subscription platform that boosts retention and revenue. They highlight a clean portal, passwordless login, and advanced cancel flows that cut support tickets and churn while lifting MRR. Many report smooth migrations from other tools, strong Shopify and ESP integrations, robust analytics, and fast feature development. Support is frequently praised as “white glove,” strategic, and highly responsive.

April 19, 2022

Recently made the swap from our previous subscription app and very glad we did. So far we've been nothing but impressed. The team at Skio is super fast and responsive. The admin and user account pages are leaps and bounds better than the competition. Skio looks like it will be a very positive change for our site.

SOSHE Beauty
United States
15 days using the app
Skio replied April 19, 2022

Thanks so much! We're so excited to have you and the team onboard :-)

-Kennan

April 28, 2022

Skio app is very easy to use compared to other subscription-based platforms, especially for editing/modification; everything is made simple as the necessary features are provided in separate buttons in each profile. Their customer service team is also very friendly and assists us right away whenever we need help.

A Good Company
Sweden
11 months using the app
Skio replied April 28, 2022

We're so stoked to have you here! Can't wait to see where the future takes us :-)

-Kennan

July 8, 2021

We love Skio - it has been a breath of fresh air since switching over from Recharge. The support is top notch, and our customers' experience is far better than what they get with Recharge. The feature set is still slightly limited compared to some of the competitors but growing quickly. Excited to be along for the ride.

Supply
United States
About 2 months using the app
Skio replied July 8, 2021

Thank you for the kind review! Been great having you here and looking forward to building out more features to help build your business :)

-Kennan

May 11, 2022

Fantastic subscription partner. The Skio team has been ultra-responsive, their support has been second to none, and the platform itself is top-notch. They are quick to react to feedback, and the speed of deployment on bug fixes and new features is fantastic. Keep up the great work, Skio - this is how you disrupt an industry!

Summer Water
United States
About 1 month using the app
Skio replied May 13, 2022

Thanks so much Summer Water team! So stoked to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan

January 14, 2022

Skio fixes all the problems we were having with that other subscription partner. Its seamless interface is so easy to use, which allows us to provide the best subscription experience to our customers. The team is awesome and I'd recommend Skio to companies looking to make the switch or adding subscription to their sites for the first time.

hiyo
United States
2 months using the app
Skio replied January 14, 2022

Thanks for being here! Looking forward to growing with you :-)

-Kennan

January 26, 2023

We love Skio! We should of moved away from ReCharge a long time ago but was scared to do it. Shaw/Ben/Harris/Eric and the migration team handled everything for us from start to finish. Any issues that came up were resolved quickly. Customer service and communication was really phenomenal. So far, our customers are loving the new customer portal.

REP Provisions
United States
About 2 months using the app
Skio replied February 2, 2023

Thanks for the review! We're so glad you're happy with the product and your customers are loving the new portal. Grateful to have you as a partner! :-)
-Kennan

December 12, 2022

We love Skio! Their app is awesome and has all of the capabilities we were looking for in a subscription app. The dashboard for customers is great as well; looks really clean and is easy to make changes. The app itself is very easy to use, their customer service is fantastic and always replies quickly if we have a question or need help with something.

CatBox
United States
4 months using the app
Skio replied December 13, 2022

Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

April 6, 2022

We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!

Muddy Bites
United States
10 months using the app
Skio replied April 6, 2022

We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-)

-Kennan

July 18, 2023

The team at Skio has been so amazing! I cannot begin to explain how helpful they are with customizations and problem fixes. You never see that with any technology company. Every promise they made when we signed on has been honored/delivered on and that is so impressive and rare. By far the best subscription partner for anybody on Shopify. Would highly recommend them!

Dr. Brandt Skincare
United States
About 2 months using the app
Skio replied August 25, 2023

Thanks for the review Dr. Brandt Skincare! Happy to hear how helpful you've found our customizations and problem fixes. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

January 24, 2022

We're excited to grow our business w/ Skio. It's a new platform - so it has some rough edges - but it's already vastly better for our customers than Recharge (where we migrated from). And the team is shipping updates/upgrades to the platform every day, it seems like. Have had a great experience working with the team so far. They are super responsive and receptive to feedback.

Sunsoil
United States
About 2 months using the app
Skio replied January 24, 2022

Great to be working with you and Sunsoil team! Thank you for being here :-)

-Kennan