Skio, a Recharge Company

So glad we found Skio and switched from Bold subscriptions. It's night and day difference in terms of usability both on the back end and the customer side. We were running into all sorts of problems with shipping rates and customers not being able to log into their accounts, but Skio solved all of that. The personal support and help with the migration has been awesome too! Skio is the future for anyone doing subscriptions on Shopify.

We've been on one of the major subscription providers since we've started the company. Thank the lord for SKIO, because we aren't any more! Skio is, hands down, the fastest and most nimble sub system I've seen in the shopify ecosystem. The team is second to none. I've been in ecom for 20+ years and they are by far setting the standard to become a Tier I player. Don't sleep on Skio for subscriptions no matter what vertical you're in.

We made the switch from the Bold Subscription App and it was very simple to get used to. The range of actions is very easy to understand for both the customer and the company when making changes to subscription information. They did not have all the features we were used to right away. However, we definitely asked, and they definitely delivered. Responsive support and seamless customer/subscription interaction have made my job easier.

Their salespeople are great humans, fun, and just overall a joy to chat with. Adrian Balakumar is a friend to me now and I'm stoked to give Skio a shot. In terms of onboarding? Couldn't be more seamless. They knocked it out in under 48hrs, white-glove service. All email flows were transitioned. It's wild. It took me longer to approve than it did for them to onboard me. This would be a 6-star review if I got a better placement with my bubble. :)

Made the transition to Skio from ReCharge and have not regretted it. Their product is just so much cleaner, more user-friendly, and downright better. Also, their pace of feature development is astoundingly fast. And I get the impression this is just the beginning. The migration was admittedly a little bumpy based on a technical challenge, but the Skio team was super responsive and hands-on in addressing the issue and making it happen. Strongly recommend this app.

Our team is loving Skio! They helped us through a seamless migration process and Harris and team provided plenty of support for our small team despite the challenges of migrating over from Recharge. The Skio team has also been excited and quick to build out new features upon request that have enhanced our subscription program and have helped us retain subscribers at a much better rate than our old partner. Can't wait to continue building our subscription program with Skio!

Choosing Skio as our subscription platform has been one of our best business decisions this year. We've seen a significant decline in subscription churn and customer reach outs around issues with their sub. The user experience is unparalleled and the support team has been engaged and thoughtful every step of the way. All of this has made me confident in our team's decision to choose Skio as the #1 subscription provider to support our hyper-growth and scale in the coming years.

We've migrated across from recharge and whilst there were a few hiccups (linked to our set up with churnbuster and arpu), Skio responded quickly every time and will dive into your code and make amends. Very few companies offer white glove onboarding to this level.

Looking forward to seeing how it evolves. The rate of feature development is really fast paced and Skio have listened to our requests and have already started implementing new functionality - it's great to have a team that listens.

When we were using Recharge our customers had trouble logging in. Then once logged in would occasionally get 404 errors. They thought we were scamming them. In addition, ReCharge would accidentally drop billing info and then customers would try to login and couldn't and it was just an overall nightmare....thankfully my business partners discovered Skio and we switched over and all of these issues are a thing of the past. I can actually get back to growing my business versus playing ReCharge clean up.

We recently switched over from Recharge to Skio and the process was smooth and the support has been excellent. Whenever we have requested a new feature the Skio team has been prompt to find us a solution, several times engineering the solutions themselves within a week or two (Recharge would never do this). They've also provided a lot of recommendations to enhance our subscription experience on site. Subscriptions are a big part of our business so the extra support and features has been well worth it.