Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, merchant- and customer-friendly subscription platform that boosts retention and revenue. They highlight a clean portal, passwordless login, and advanced cancel flows that cut support tickets and churn while lifting MRR. Many report smooth migrations from other tools, strong Shopify and ESP integrations, robust analytics, and fast feature development. Support is frequently praised as “white glove,” strategic, and highly responsive.

October 30, 2025

The best there is. Having moved from another subscription app, Skio is incomparable. The best service we've ever received from a software company (Sandro has been a true gent and is genuinely top tier). We've seen subscriptions rise dramatically since being with Skio thanks to their numerous best-in-class features (cancellation flow, bespoke journeys and quick action links spring to mind). We constantly feel supported and know we're in good hands. Keep up the incredible work!

Sweet Bee Organics USA
United States
9 months using the app
October 22, 2025

We recently made the switch from Recharge to Skio, and the migration process was incredibly smooth and completely seamless, thanks to the amazing Skio team. Chris and Kobi handled every aspect of the transition with such attentiveness and expertise, and were highly communicative from start to finish. We felt fully supported throughout the entire process. Our Merchant Success Manager, D'Tanga, has also been a fantastic resource. We are already so happy with Skio—the platform is significantly more user-friendly, requires less customization, and its amazing out-of-the-box features are a huge win for our business. Highly recommend!

Primally Pure
United States
2 months using the app
October 7, 2025

We moved to Skio (from Recharge) 18 months ago and have found Skio to be a fantastic partner both in terms of their technology platform as well as their strategic guidance/services team. Their platform is tightly integrated into Shopify, leads the industry in key features supporting subscription retention, maximizing AOV, and minimizing cancellation due to payment method expiration. We have experienced ongoing performance improvement against our KPIs quarter after quarter as we adopt additional Skio features. Special shout-out to Skio for enabling and incentivizing consumers to add second payment methods. Well done!

EquiLife
United States
Over 1 year using the app
September 15, 2025

We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless.

The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention.

Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy.

We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.

Himmense
United Kingdom
3 months using the app
July 23, 2025

We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions.

Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking.

We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!

Just Ingredients
United States
3 months using the app
April 18, 2025

We used Recharge a few years ago but encountered several issues. That’s when we had the opportunity to connect with Kennan (Skio’s founder), who helped us migrate to Skio. Given our unique setup, the process involved many steps, but his team was incredibly responsive and patient throughout—making the transition seamless.

What stood out to us was Skio’s commitment to real, human communication. Unlike other subscription apps that rely on impersonal ticketing systems, Skio provided direct access to their team—a huge benefit for us.

Even as Skio has grown over the years (and as one of their smaller brands), their customer service has remained exceptional. From day one, we’ve felt valued, and whenever issues arise, we know their team will work with us to resolve them—like a true partnership.

Their platform is intuitive and user-friendly, and it’s become one of our most essential apps. We’re so glad we made the switch.

If you’re looking for a subscription app that’s easy to use and backed by an outstanding team, I highly recommend Skio.

Kind Laundry
Canada
About 2 years using the app
March 2, 2025

Migrated from Recharge to Skio seamlessly, and we couldn’t be happier. Skio is in a league of its own when it comes to subscription platforms—offering a better experience for our customers and a top-tier admin interface for our team. Without a doubt, it was the right move for our business. Huge shoutout to Skio and their incredible team for making the transition smooth and delivering such an outstanding platform!

Rebel Raw
United States
About 2 months using the app
February 11, 2025

Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!

HNY Plus
United States
6 months using the app
October 25, 2024

From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!

mindbodygreen
United States
9 months using the app
October 21, 2024

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

DRMTLGY
United States
Over 1 year using the app